Implementation Specialist

Job Type

Full-time

Description

Call Box exists to grow people. We believe that everyone wants to become a better version of themselves, and we work hard to provide a software and culture that maximizes that growth mindset. We hire smart and ambitious doers and set them loose in an exciting and complex technology business where they will build, sell, and deploy Artificial Intelligence solutions in a dynamic business environment. Our solutions attack one of the biggest business problems in existence today : the phone.

Bold, curious and growth-minded people create success wherever they end up, and we need as many of those folks as we can find! Our Implementation Project Managers are the oil in the machine that allows our fast-paced company to continue to grow. Implementation Project Managers must be resilient and tenacious as they are tasked with overseeing and managing all aspects of the implementation of our industry-leading artificial intelligence software for new and existing clients.

This is an on-site role located in Dallas, TX. Team collaboration and in-person engagement are key, so the position requires a Monday-Friday in-office schedule.

What you'll do :

• Oversee, coordinate, and manage all aspects of the implementation for new and existing clients
• Manage client and inter-departmental relationship during the implementation process
• Communicate and manage internal and external implementation requirements and expectations
• Serve as a single point of customer contact during the implementation
• Communicate progress updates weekly or as agreed upon with the client
• Consistently complete installs with 0.5% quality assurance checkout rating
• Consistently collect 90% of projected monthly revenue

Requirements

Our ideal candidates :