Customer Service Representative

Customer Service Representative

Since 1974, United Central Industrial Supply , a SunSource company, has been providing industrial operators throughout North America the components and services they need, when they need them. Our span of product offering, manufacturing partnerships, and our unmatched customer service has been the cornerstone of our success. www.unitedcentral.net

Customer Service Representative

GENERAL DESCRIPTIONThe successful candidate will be responsible for sales of corporate products to business and industrial establishments over the telephone and internet. The Industrial Inside Sales / Customer Service Representative will maintain accounts and conduct day to day activities to keep account customers satisfied. Daily activities include heavy phone and internet correspondence with customers and vendors; source custom, non-standard, value added solutions to customer problems; enter all sales orders and purchase orders into the computer system; and set up part numbers and manage contract files.

WORK EXPERIENCE REQUIREMENTS

5 plus years related experience and / or training; or Bachelor's degree (B. A.) from a four-year college or university; or equivalent combination of education and experience.Must be able to successfully function in a fast paced, high volume environment utilizing Microsoft Office tools such as Word, Excel, etc.Knowledge of industrial hose and gasket industry preferredPOSITION REQUIREMENTS

Sell industrial hose and gasket products and maintain customer accountsTake orders on the phone and over the internetEnter orders and product quotes into the computer systemEmphasize salable features, quotes prices and credit terms and prepares sales orders for orders obtainedEstimate delivery dates based on knowledge of production and delivery schedules and inventoryPrepares reports of business transactions in company databaseWorks with account managers to keep account activities up to dateInvestigates and resolves customer problems with deliveries

EDUCATION REQUIREMENTSHigh school diploma or equivalentWe are an Equal Employment Opportunity Employer M / F / V / D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy

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