Lock Desk Analyst

System & Reporting Support

Generate production, rate sheet, and pipeline reports.

Assist with LOS / POS configuration updates and workflow rules.

Conduct QA testing for system upgrades and vendor integrations.

Troubleshoot data flow issues across platforms.

Vendor & Technology Management

Support vendor relationships (pricing engines, LOS / POS, third-party services).

Track performance and assist with contract reviews and documentation.

Maintain records for system changes, user access, and vendor interfaces.