Operations Technical Analyst I

The Operations Technical Analyst is responsible for providing support functions for operational business units. They are also responsible for providing expertise for technical applications and utilizing them to drive factual output of data and information. Partners with business units to provide timely support for department wide initiatives and objectives.

Responsibilities :

• Prepares technical reports by collecting, analyzing, and summarizing data and trends
• Partners with management to drive process efficiencies within each business unit
• Performs and / or facilitates / documents requirements for ad-hoc data queries or reports at the request of the business
• Supports monthly build and output of Key Risk / Performance Indicators and provides support to business units when modifications to the underlying criteria / logic are needed
• Provides technical support to management and business units on various operational initiatives and projects
• Partners with stakeholders to define and implement technical solutions, and to document data sources, various requirements, and other key information
• Partners with other business units to understand business needs and translates them into capability / platform roadmaps and works toward realizing the roadmaps
• Creates test scripts to align with client and / or regulatory requirements for all UAT testing on various initiatives and projects.
• Performs UAT testing on various initiatives and projects as needed
• Performs other duties as assigned
• Appropriately assess risk when business decisions are made, include but not limited to compliance and operational risk. Demonstrate consideration for Cenlar's reputation as well as our clients, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications :