Front Office Host

Front Office Host at Park Hyatt Chicago

Perched in Chicago's iconic Gold Coast, Park Hyatt Chicago is a Forbes Four-Star sanctuary where design, art, and world-class service converge. With sweeping views of Lake Michigan, our hotel redefines understated luxuryoffering bespoke experiences rooted in discretion, personalization, and grace. At Park Hyatt, we believe in the power of presence. In every moment of arrival, every act of care, and every fond farewell, our colleagues shape unforgettable guest journeys. The Front Office is the heartbeat of that promiseserving as the first impression and lasting memory for every guest.

As a Front Office Host, you serve as both a refined ambassador and a trusted guide throughout the guest journey. From the moment of arrival, your presence sets the tone for a seamless and sophisticated experience. With polished professionalism, natural warmth, and deep attention to detail, you will welcome each guest with a sense of calm and confidence, managing arrivals and departures with grace, and providing personalized support at every turn. In this highly visible, guest-facing role, you'll engage with individuals from around the world, offering thoughtful recommendations, facilitating seamless coordination between departments, and ensuring that each request is handled with care, urgency, and discretion. You will also have the opportunity to enhance the guest experience through elegant, confident upselling of room upgrades and premium offeringsalways aligned with the guest's needs and the hotel's understated luxury. As business demands evolve, so too will the scope of this role. Flexibility, adaptability, and a proactive mindset will be key to thriving in an environment where excellence is expectedand elevated service is redefined every day. This is more than a front desk roleit's an invitation to create lasting impressions, meaningful connections, and moments of quiet luxury that stay with our guests long after they depart.

The hourly rate for this position is $26.75. This reflects the competitive compensation expected at Park Hyatt Chicago. This position is also eligible to earn overtime and premium pay under certain circumstances.

Hyatt is a global leader in the hospitality industry connecting the world through care. We provide more human, more authentic and more meaningful experiences to our colleagues and guests in our hotel locations spanning across 69 countries. As people who care, we believe in making a positive impact and providing resources so our people can be their best. Because when our people are at their best, we can provide the best experiences for our guests.

No matter what career stage you're in, you'll find a home here at Hyatt. Each day is an opportunity to chart your own journey, go after new opportunities and discover a career you never knew existed. That's because we understand the importance of opening doors and expanding horizons while supporting you in your personal and professional development.

It's the belief that it all starts with people who care. We see it in the way we treat each other and our guests. It's our superpower. It's how we create a culture of warmth, empathy and respect that results in more genuine connections and creating inclusive environments, together.

Benefits :

• Health Insurance Eligibility : Available after 30 days of employment.
• 401(k) Eligibility : Available after 30 days of employment.
• 401(k) Matching Contribution : Eligible after 1 year of employment (limited match).
• Monthly Fitness Membership Reimbursement : Available up to a specified limit.
• Qualified Parking & Transportation Tax Exemption : Subject to eligibility.
• Paid Time Off & Holidays : Provided according to company policy.

Perks :

Qualifications :

Join Park Hyatt Chicago and become part of a legacy where excellence isn't just a standardit's a way of life. Elevate your career with us! All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Primary Location : US-IL-Chicago Organization : Park Hyatt Chicago Pay Basis : Hourly Job Level : Full-time Job : Front Office Req ID : CHI014989 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.