W2 Contract Req: ServiceNow CMDB/Discovery SME (Hybrid/Remote/Columbus, OH)TRIMAH TECHNOLOGIES LLC • Lorain, OH, United States
W2 Contract Req : ServiceNow CMDB / Discovery SME (Hybrid / Remote / Columbus, OH)
TRIMAH TECHNOLOGIES LLC • Lorain, OH, United States
22 hours ago
Job type
- Full-time
- Remote
Job descriptionPrimary Focus : BAU operations (e.g., fixing duplicates, fine-tuning patterns) and expanding discovery to new areas like AWS. Future Driver : The role is critical for 2026 CSDM 4.0 adoption, which requires a robust, accurate CMDB built by Discovery. 4+ years CMDB experience, including ITIL / ITSM and Discovery support. 4+ years’ experience in collaborating with stakeholders to capture ITSM requirements. 4+ years ServiceNow development experience preferred. In addition to any experience required above, 7 years of relevant work experience required. Ability to write and optimize JavaScript-based scripts within ServiceNow Discovery to process and populate Configuration Items (CIs). Strong knowledge of process design, development, and support In depth experience managing organizational needs, documenting, and mapping business processes. Hands-on Experience in CSDM (Common Service Data Model) Implementation & Business Process Architecture & Mapping with Technical and Business Service structure. Proven experience identifying improvement opportunities through the analysis and creations of process audits. Progressive experience in managing enterprise-class continual IT process improvement Champion quality standards and ensuring compliance across all operational teams Workflow and Process development expert Extensive process integration knowledge and experience preferred. Knowledge of business system interactions, infrastructure dependencies, system controls, monitoring associated with service delivery. Self‐directed and dependable to produce high‐quality work in a timely manner. Bring strong technical decision‐making skills to the team. Effectively communicate appropriately through verbal and written channels ServiceNow On-Prem experience preferred. ITIL Foundations V3 / V4 Certified
Job Title : ServiceNow CMDB / Discovery SME
Work Location : Remote / USA . Candidates MUST be located in one of the following states : Arkansas, Indiana, Kentucky, Louisiana, Michigan, Ohio, Oklahoma, Tennessee, Texas, Virginia, or West Virginia
Position Type : Contract (Potentially CTH)
Contract Duration : 6 Months
Citizenship : GC / USC
ServiceNow CMDB / Discovery SME
Key Takeaways
- Core Skill : A hands-on ServiceNow Discovery SME, not a developer.
Candidates must have owned Discovery BAU (Business As Usual) operations.
REQUIRED SKILLS
Basic Qualifications
Education : Bachelor's degree in computer science, information systems, business, or related field of study; Or associate’s degree in computer science or related field of study with 2 years of relevant work experience; Or High school diploma / GED with 4 years of relevant work experience.
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