Serve as the primary point of contact for clients, ensuring clear, timely, and professional communication throughout the project lifecycle to build trust and satisfaction.
Coordinate with internal scientific departments, support teams, and leadership to align project goals, timelines, and deliverables.
Manage full client programs from initiation to completion, ensuring projects are delivered on time, within scope, and within budget
Oversee project billing, revenue recognition, and forecasting; ensure alignment with contractual terms and proactively manage scope changes and budget impacts.
Ensure adherence to GLP, GCP, OECD, 21 CFR Part 11, and GDP standards; follow applicable SOPs and support client audits as needed.
Monitor study progress using project management systems; lead client meetings, document minutes, and escalate concerns appropriately.
Review contracts and manage projects according to defined scope; communicate changes and their impact on timelines and budgets.
Participate in departmental committees and process improvement initiatives.
Skills, Education & Qualifications
BA / BS or higher in Biology or Chemistry with 6+ years Project Management experience or equivalent experiences will be evaluated
PMP Certification preferred
Experience with GANTT charts and Microsoft Project preferred
Able to work effectively and contribute within a team
Able to work with computer systems
Able to document clearly
Knowledge of and experience in a regulatory environment within a CRO setting
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Project Manager • Malvern, PA, US
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