Retail Shift Supervisor

Retail Shift Supervisor

Assists the Store Manager and the Assistant Store Manager with management retail store operations. Assumes full responsibility for all store operations in the absence of the Store Manager or Assistant Store Manager.

Starting at: $17 per hour!

Job Summary:

Opens/closes store; secures all store premises including building where applicable

Maintains store premises

Represents the Agency in all interactions with other members of the Goodwill community and with the general public, supporting the agency Vision of creating sustainable communities that thrive through the fullest participation of their diverse residents.

Furthers the organizational commitment to triple bottom line results: integrating social, economic and environmental goals into thinking, planning and actions.

Essential Functions:

• Help customers locate merchandise, answer questions etc
• Relieve sales associates at peak times
• Listen to customer complaints, examine returned merchandise, and resolve problems

Knowledge:

• Stocks shelves, counters, bins and racks with merchandise
• Processes customer sales using a cash register and other equipment
• Receives donations, provides donation receipts and assists donors

Administration:

• Closes registers: totals/summarizes funds received, endorses checks, prepares bank deposit slip
• Deposits funds at a bank
• Assists w/performance management and hiring process (documentation, interviewing, reviews, etc.)

Supervision:

• Assists Store Managers w/ general store management/operations
• Opens/closes store; secures all store premises including building where applicable
• Maintains store premises
• Supervises personnel in absence of Managers

Requirements:

• Pass a Post Offer Physical
• Criminal background check that meets Agency standards
• Valid driver's license permitting operation of a vehicle with a safe driving record

Qualifications

Skills

Required

Cashiering

Intermediate

Customer Service

Advanced

Supervision

Intermediate

Preferred

Ability to Multitask

Intermediate

Performance Management

Some Knowledge

Interviewing

Some Knowledge

Behaviors

Preferred

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Loyal

Shows firm and constant support to a cause

Team Player

Works well as a member of a group

Enthusiastic

Shows intense and eager enjoyment and interest

Dedicated

Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Flexibility

Inspired to perform well when granted the ability to set your own schedule and goals

Peer Recognition

Inspired to perform well by the praise of coworkers

Growth Opportunities

Inspired to perform well by the chance to take on more responsibility

Goal Completion

Inspired to perform well by the completion of tasks

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

High School Diploma/GED or better.

Experience

Required

1+ years of supervisor experience

1+ years of retail experience

Demonstrated knowledge of basic retail practices and procedures

Preferred

Familiar with interviewing and hiring practices

Licenses & Certifications

Required

Drive. Lic. - Class C

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.