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SaaS implementation Project Manager

SaaS implementation Project Manager

Boston Data Pro, LLCDallas, TX, US
1 day ago
Job type
  • Full-time
Job description

Job Description

SaaS implementation Project Manager

Dallas, TX

About the Role

We’re seeking a results-driven Project Manager with a strong background in SaaS implementation and operations management . You’ll lead cross-functional initiatives to roll out new digital platforms, optimize existing systems, and streamline core business processes.

This role is ideal for someone who understands both technology and operations — bringing structure, visibility, and momentum to fast-moving projects.

Experience with ServiceTitan or other field-service management systems is a plus , but not required.

Key Responsibilities

  • Lead and deliver end-to-end SaaS implementation projects , upgrades, and operational-improvement initiatives.
  • Define project scope, objectives, timelines, and success metrics; ensure delivery on time and within budget.
  • Collaborate across departments (Operations, IT, Finance, and Leadership) to align project outcomes with business goals.
  • Analyze current workflows and identify opportunities for automation, efficiency, and standardization .
  • Manage third-party vendors and software partners to ensure smooth integrations.
  • Develop comprehensive project documentation, reporting, and stakeholder updates.
  • Drive user adoption through training, communication, and change-management strategies .
  • Monitor and track KPIs post-implementation to measure success and continuous improvement.

Qualifications

  • 7+ years of professional experience in project management , preferably within SaaS or operational environments.
  • 3+ years implementing or optimizing cloud-based software platforms (CRM, ERP, Field Service, etc.).
  • Strong understanding of operations processes and business-system workflows.
  • Excellent communication, problem-solving, and stakeholder-management skills.
  • Proficiency with project-management tools (Asana, Smartsheet, MS Project, Jira, or similar).
  • Skilled in Microsoft Office Suite and cloud collaboration tools.
  • PMP or Agile certification preferred, but not required.
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    Implementation Project Manager • Dallas, TX, US