WMS Analyst

Warehouse Management Systems

Continuous Improvement collaborate with cross functional teams to optimize warehouse systems for improved efficiency and operational service levels

Create processes and standard operating procedures leveraging current procedures from Lowe's

Lead or participate in the documentation of functional requirements for approved projects. Interface with other groups in Supply Chain as needed to determine cross functional impacts

Train leadership and hourly associates on Distribution or order fulfillment process and system enhancements

Provide support for the implementation and execution of action plans related to Warehouse management systems for new and existing Distribution Centers

Manage and proactively monitor all time sensitive fulfillment issues impacting Stores and Cross Dock Delivery Terminals. Collaborate with business stakeholders to understand all components of order fulfillment and refine warehouse management system requirements to meet customer needs

Prioritize mission-critical work activities identify root cause for exceptions and escalate as necessary to prevent customer impacts

Evaluate, verify, and monitor new item configuration. Resolve item setup and allocation exceptions, ensure consistency across the network

Actively monitor Distribution Center storage space and prescribe actions to maintain adequate capacity

Maintains, triages, and supports Lowe's Warehouse Management System requiring weekend, overnight, and evening support

Minimum Requirements :

Bachelor's Degree

3-5 years' experience handling store / field support questions and solving business problems

3-5 years' Supply Chain or Store Operations experience and project management and inventory process management experience

Preferences :

Experience in a role that builds knowledge of distribution facility processes, responsibilities, functions, limitations, controls and common problems

Experience with Blue Yonder Warehouse Management System

Experience with training and presenting new information to associates

Experience supporting or managing a third party provider