The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
Desired:
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
Parts Specialist • Store 05301 South Bend IN
At AMP Sales & Marketing Solutions, we believe a great workplace isn't just something we say it's something you can feel when you join the team.Here, it's all about great collabs, ambition, and re... Show more
Live Your Best Life at Lap of Love Veterinary Hospice!.Join Lap of Love as an In-Home, Associate Veterinarian in Valparaiso.Imagine a veterinary role that honors your time, supports your well-being... Show more
Our merchandisers are the heart and soul of Jacent.They're on the front lines in more than 17,000 stores placing just the right products, building displays, and working with store personnel -- righ... Show more
Be among the first 25 applicants.The Materials Analyst is responsible for managing inventories to ensure part availability via proper scheduling and communication within the supply chain.Responsibl... Show more
Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutionsincluding installation and related services.S... Show more
Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions-including installation and related services.... Show more
Step into a customer-facing role with a manufacturer that solved a long-standing challenge in metal building design through innovation and necessity.Their patented system was engineered to address ... Show more
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash th... Show more
Automotive Sales Representative.The Basney family's history in the automotive business dates back to the 1970's.Our mission is to continue to provide top quality automotive products and services wi... Show more
Nestled along the scenic shores of Lake Michigan, Benton Harbor offers a unique blend of affordability, opportunity, and lakeside living that's hard to beat.Just minutes from the charming waterfron... Show more
Principal Duties/Responsibilities:.Performs expert level break-fix & preventive maintenance, and/or design of mechanical, and electrical equipment improvements as well as complex systems as the... Show more
Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area.Join our team and become part of our new growth and bright future! We off... Show more
Sales / Business Development (Structural Steel Fabrication).A steel fabricator is looking for a connected Sales/Business Development Professional to drive new business across North America as they ... Show more
Outside Parts Sales Representative.We are currently seeking an Outside Parts Sales Representative.The position is responsible for generating new customers and developing the existing accounts to in... Show more
Retail Merchandising Specialist.If you enjoy completing independent projects, are interested in collaborating with renowned consumer electronics brands, and don't want to be stuck at a desk all day... Show more
We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales Associate, you are looked at as the "face of the retail store" ... Show more
We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your... Show more
Oncology Overlay Sales Specialist - Indiana.South Bend, United States of America | Full time | Field-based | R1543192.This is an exciting opportunity to join IQVIA as an Oncology Overlay Sales Spec... Show more
Customer Service Representative.Step into a customer-facing role with a manufacturer that solved a long-standing challenge in metal building design through innovation and necessity.Their patented s... Show more
WM Supercenter #2062 1400 Mall Dr Benton Harbor, MI 49022-2325 CP-2062-9049.Stocking associates are focused on unloading trucks and stocking new freight.They spend the majority of their time in the... Show more
){kind=logo}
