Talent.com
Client Services Manager (On Site) Charlotte, NC
Client Services Manager (On Site) Charlotte, NCSPAR Group • Hickory, NC, United States
Client Services Manager (On Site) Charlotte, NC

Client Services Manager (On Site) Charlotte, NC

SPAR Group • Hickory, NC, United States
2 days ago
Job type
  • Full-time
Job description

Overview :

Client Services Manager (On-Site) Charlotte, NC

SPAR Group A Global Leader in Retail & Consumer Solutions

SPAR Group is seeking a Client Services Manager to join our on-site team in Chesapeake, VA. In this role, youll be the primary point of contact for high-profile clients, overseeing program delivery, building strong relationships, and ensuring operational excellence.

Were looking for someone who thrives in fast-paced, client-focused environments, has strong project management skills, and can translate client needs into actionable results. If you have leadership experience and a passion for delivering outstanding service, we want you on our team!

What Youll Get

  • Competitive Pay based on experience
  • Benefits Medical, Dental, Vision, Life Insurance
  • 401(k) with Roth Option
  • Generous Paid Time Off
  • Career Development & Training
  • Tuition Reimbursement
  • Location : On-site in Chesapeake, VA

Things to consider :

  • Periodic travel as needed
  • What Youll Do

  • Build and maintain strong client relationships through proactive communication
  • Act as the day-to-day program lead for client accounts
  • Develop program instructions, training materials, and execution plans
  • Partner with Field Management to ensure objectives are met
  • Monitor project performance, identify improvements, and resolve issues
  • Provide regular client updates and post-program performance reports
  • Oversee client invoicing accuracy and timely submission
  • Coordinate shipments, mailings, and inventory with Distribution teams
  • What Youll Bring

  • Associate degree or equivalent experience (Bachelors preferred)
  • 15 years in project, client services, or retail management
  • 35 years in customer-facing roles with leadership experience
  • Proficiency in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)
  • Strong communication, organizational, and problem-solving skills
  • Experience with CRMs or client service platforms a plus
  • Bilingual skills (especially Spanish) are a plus
  • About SPAR Group

    SPAR Group is a global leader in retail merchandising, marketing, and consumer goods solutions, representing top CPG brands and Fortune 100 retailers in over 10 countries. Were committed to innovation, excellence, and creating value for our clientsand our people.

    Apply Today and take the next step in your career with SPAR Group!

    DISCLAIMER : The preceding description is not designed to be a complete list of all duties and responsibilities required.

    SPAR has over 50 years of experience in retail and consumer goods, serving some of the world's best companies. We offer end-to-end services to ensure our client's product is available and presented most compellingly. We focus on our client's return on investment (ROI) by applying our unique software solutions, experienced resources, and passion for results.

    SPAR provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. SPAR prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. In addition to federal law requirements, SPAR complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. Improper interference with the ability of SPAR's employees to perform their job duties may result in discipline up to and including discharge.

    Create a job alert for this search

    Client Service Manager • Hickory, NC, United States

    Related jobs
    Client Success Lead

    Client Success Lead

    VirtualVocations • Charlotte, North Carolina, United States
    Full-time
    A company is looking for a Regional Client Success Lead to manage client relationships and drive client success strategies. Key Responsibilities Develop and maintain strong client relationships to...Show more
    Last updated: 30+ days ago • Promoted
    AVP Client Services - Casualty

    AVP Client Services - Casualty

    VirtualVocations • Charlotte, North Carolina, United States
    Full-time
    A company is looking for an AVP Client Services - Casualty in the Northeast Region.Key Responsibilities Ensure contract compliance and manage financials, including accounts receivable and invoici...Show more
    Last updated: 6 days ago • Promoted
    Cloud Customer Success Manager

    Cloud Customer Success Manager

    VirtualVocations • Charlotte, North Carolina, United States
    Full-time
    A company is looking for a Cloud Customer Success Manager, 100% Remote US Only.Key Responsibilities Conduct customer business reviews focused on cloud utilization and cost optimization opportunit...Show more
    Last updated: 30+ days ago • Promoted
    Senior Customer Success Manager

    Senior Customer Success Manager

    VirtualVocations • Charlotte, North Carolina, United States
    Full-time
    A company is looking for a Senior Customer Success Manager.Key Responsibilities Manage and enhance customer relationships to ensure satisfaction and retention Develop strategies to drive custome...Show more
    Last updated: 30+ days ago • Promoted
    Client Service Manager- Charlotte, NC

    Client Service Manager- Charlotte, NC

    Canteen One • Charlotte, North Carolina, US
    Full-time
    Canteen One Starting pay : $65,000-$72,000 Let's talk about Canteen One! We are the national account management arm for Canteen, the largest and most experienced food and retail service company in ...Show more
    Last updated: 2 hours ago • Promoted • New!
    Client Experience Manager

    Client Experience Manager

    VirtualVocations • Charlotte, North Carolina, United States
    Full-time
    A company is looking for a Client Experience Manager to ensure client success by aligning business objectives with platform solutions. Key Responsibilities Cultivate a client experience mindset an...Show more
    Last updated: 30+ days ago • Promoted
    Customer Success Lead

    Customer Success Lead

    VirtualVocations • Charlotte, North Carolina, United States
    Full-time
    A company is looking for a Customer Success Lead.Key Responsibilities Own and manage a portfolio of key enterprise accounts, fostering executive-level relationships Develop and implement growth ...Show more
    Last updated: 30+ days ago • Promoted
    Account Support Manager

    Account Support Manager

    Premier, Inc • Charlotte, NC, United States
    Full-time
    Support the planning, execution, and oversight of the account management of.This position is responsible for opportunity. This position will work closely with.This position works in collaboration wi...Show more
    Last updated: 30+ days ago • Promoted
    Office Administration and Client Engagement

    Office Administration and Client Engagement

    CBI • Charlotte, NC, US
    Full-time
    The Office Administrator is responsible for ensuring the CBI Charlotte facility is always in pristine condition for client engagements and ensuring routine maintenance. The Office Admin is responsib...Show more
    Last updated: 30+ days ago • Promoted
    Client Manager, Payment Integrity

    Client Manager, Payment Integrity

    VirtualVocations • Charlotte, North Carolina, United States
    Full-time
    A company is looking for a Client Manager, Payment Integrity to manage client relationships and ensure operational alignment in healthcare delivery. Key Responsibilities Manage relationships with ...Show more
    Last updated: 5 days ago • Promoted
    Customer Relationship Lead

    Customer Relationship Lead

    VirtualVocations • Charlotte, North Carolina, United States
    Full-time
    A company is looking for a Customer Relationship Lead.Key Responsibilities Collaborate with stakeholders to summarize complex incidents and develop corrective plans Provide results and recommend...Show more
    Last updated: 4 days ago • Promoted
    Regional Client Success Lead

    Regional Client Success Lead

    VirtualVocations • Charlotte, North Carolina, United States
    Full-time
    A company is looking for a Regional Client Success Lead to manage client relationships and drive client success strategies. Key Responsibilities Develop and maintain strong client relationships to...Show more
    Last updated: 20 days ago • Promoted
    Client Manager II

    Client Manager II

    VirtualVocations • Charlotte, North Carolina, United States
    Full-time
    A company is looking for a Client Manager II (Remote).Key Responsibilities Serve as the primary contact for clients regarding project initiatives and manage communications across teams Act as a ...Show more
    Last updated: 30+ days ago • Promoted
    Wealth and Trust Services Client Specialist

    Wealth and Trust Services Client Specialist

    First Horizon Bank • Hickory, NC, US
    Full-time
    Location : Onsite at the location listed.The Wealth and Trust Services Client Specialist provides sales and administrative support to an individual officer or small group of individuals, relieving t...Show more
    Last updated: 10 days ago • Promoted
    Client Success Manager

    Client Success Manager

    VirtualVocations • Charlotte, North Carolina, United States
    Full-time
    A company is looking for a Client Success Manager who will help franchise owners thrive by building relationships and coordinating solutions. Key Responsibilities Serve as a trusted point of conta...Show more
    Last updated: 30+ days ago • Promoted
    Senior Client Service Manager

    Senior Client Service Manager

    VirtualVocations • Charlotte, North Carolina, United States
    Full-time
    Client Service Manager responsible for ensuring exceptional support and service delivery to key clients.Key Responsibilities Lead delivery of administrative services for large and complex client ...Show more
    Last updated: 6 days ago • Promoted
    Account Executive - Home Health

    Account Executive - Home Health

    BrightSpring Health Services • Gastonia, NC, United States
    Full-time
    Account Executive - Home Health.Adoration Home Health and Hospice.Adoration Home Health and Hospice.Our Home Health Account Executives provide sales and marketing operations support.Copperfield Blv...Show more
    Last updated: 30+ days ago • Promoted
    Senior Client Success Manager

    Senior Client Success Manager

    VirtualVocations • Charlotte, North Carolina, United States
    Full-time
    A company is looking for a Senior Client Success Manager to enhance client relationships and drive adoption of technology solutions. Key Responsibilities Serve as the primary contact for assigned ...Show more
    Last updated: 30+ days ago • Promoted