Manager, Global Supplier Management

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Key Responsibilities

Leads supplier management activities across global regions, influencing vendor selection, onboarding, and performance optimization in alignment with enterprise-wide sourcing strategies.

Receives goal-oriented assignments and is expected to use allocated resources and optimize supplier performance to meet these goals.

Gives guidance to team members but allows latitude within organization's policies and procedures.

Recommends policy / process changes that affect immediate area.

Follows procedure when methods for solutions need to be selected.

Acts as advisor to meet schedules or when technical issues need to be resolved.

Demonstrates strong negotiation and conflict resolution skills to manage complex supplier relationships and drive win-win outcomes.

Responsible for schedules and performance requirements.

Manages budget / supplier spend management.

Interacts with team members or peers from other areas on matters pertaining to functional areas, to provide support in resolving supplier-related issues.

Standardizes supplier engagement models across different suppliers and regions.

Conducts monthly supplier performance reviews and rates suppliers using the supplier performance scorecard.

Works towards improving supplier performance against Fulfilment and Assurance of Procured Services.

Implements, monitors, and reports on Supplier Service Improvement Plans.

Manages and leverages advanced reporting tools (Power BI, Excel) to generate actionable insights from supplier performance data and drive executive-level decision-making.

Knowledge & Attributes

Advanced knowledge of the IT industry and the specific products and services relevant to organizational operations.

Advanced ability to develop and execute a strategic supplier management plan that aligns with the organization's objectives.

Excellent communication and relationship-building skills to interact effectively with suppliers, internal stakeholders, and senior management.

Advanced ability to identify, assess, and mitigate various risks associated with supplier relationships.

Relevant knowledge of legal and compliance requirements related to supplier contracts and relationships.

Advanced understanding of financial principles and the ability to manage budgets and cost optimization strategies.

An openness to exploring innovative solutions and technologies that suppliers can bring to the organization.

Advanced team management skills to oversee a team responsible for supplier management activities.

Academic Qualifications & Certifications

Bachelor's degree in supply chain management, marketing, business administration, or a related field.

ITIL certification is preferable.

Required Experience

10+ years of global experience in related field.

Advanced demonstrated supplier management experience preferably in a multi-national Information Technology environment.

Proven stakeholder engagement experience.

Advanced demonstrated understanding of the contract lifecycle management.

Proven experience managing expectations when balancing alternatives against business and financial constraints.

Advanced demonstrated report writing and data analysis (PowerPoint, Word, Excel, Email, Power BI, Teams experience).

Advanced people management and leadership experience.

Physical Requirements

Primarily sitting with some walking, standing, and bending.

Able to hear and speak into a telephone.

Close visual work on a computer terminal.

Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments.

Work Conditions & Other Requirements

This position is remote with some global travel required for bi-monthly on-site collaboration team meetings in a shared work environment (4-5 days).

Extensive daily usage of workstation or computer.

Must have flexible work schedule to accommodate across global business hours. This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $134,300 - $155,700. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.

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