Records Technician SO

Administrative Assistant

Under general supervision, performs a variety of administrative duties for assigned division (i.e. NCIC Warrant Division; Detective Division; Patrol Division; Court Services Division). Enters reports, court paper services, NCIC entries, and distributes to appropriate agencies; runs background checks; corresponds and mails offense reports to insurance companies and requesters; maintains files, logs, and coordinates court ordered transports.

Education and experience requirements include a high school diploma or GED equivalent, an associate degree preferred, and two years of general office and / or records management experience; or equivalent combination of education and work experience sufficient to perform the duties of the position. Demonstrated customer service experience is required. A valid state of New Mexico driver's license or the ability to obtain one within six months of employment is required. NCIC certification must be received within six months of hire if working with NCIC Division duties.

Environmental factors and conditions / physical requirements include working in an office environment, subject to repetitive motion such as typing, data entry, and vision to monitor; may be subject to extended periods of intense concentration in the review of documents and reports. May be subject to bending, reaching, kneeling, and lifting such as retrieving files, records, and reports. Work schedule may include working on religious holidays. Utilize, process, and navigate the County's electronic ERP system as necessary and appropriate based on the needs and requirements of this position.

Essential job functions include processing offense reports, traffic accidents, traffic citations, and other related documents; preparing, entering, and maintaining records pertaining to court services; and preparing, entering, and maintaining proper documentation for entries such as warrants, stolen property, guns, and vehicles. Assists other law enforcement agencies, correctional facilities, Adult and Juvenile probation offices; attorneys and the public by telephone, mail correspondence, and in person to obtain public records; paper service documents; warrant information; criminal history checks; background checks specific to the individual divisions. Answers and directs telephone calls to appropriate individuals; takes messages; opens, routes, and responds to incoming mail; enters data on subpoenas and notice of trials. Prepares and distributes reports and documentation; enters reports prepared by officers to the reports management system and distributes them to appropriate courts and the District Attorney; prepares mailings to other agencies as required. Prepares weekly, monthly, quarterly, and annual reports that are required for each specific division. Coordinates activities with the district and the magistrate courts; follows up on missing information or documentation required for paper service and NCIC entities.