Senior User Experience Researcher

Overview

Senior User Experience Researcher at Scribd, Inc. Join our team to define ongoing strategic opportunities for our UGC products, with an emphasis on generative and exploratory research methods.

What You Will Do

• Help identify the questions we need to answer to move strategy and execution forward; insights will inform company strategy, product experiences, and long-term roadmaps.
• Advocate for and develop the strategic direction of the UGC brands, acting as a thought leader and collaborator with brand and cross-functional teams.
• Design, scope, and run user research to uncover latent and unmet needs of Scribd and Slideshare users using generative, iterative, and evaluative methods.
• Support multiple product managers, designers, and other stakeholders with a range of research needs, from large-scale generative to small, tactical studies.
• Make research findings actionable through crafted insights, decks, stories, videos, and testimonials; drive engagement in user research to inform decisions.
• Build and implement innovative user research processes to meet product delivery goals.
• Leverage company-provisioned AI tools to maximize research efficiency while maintaining appropriate human oversight.

About You

Strong presentation skills and storytelling ability are required.

Demonstrated capacity to manage multiple research studies concurrently.

Compensation & Benefits

At Scribd, base pay is part of total compensation and ranges vary by location. See company postings for location-specific ranges and equity eligibility. This position is eligible for a competitive equity grant and a comprehensive benefits package.

Work Location & Accessibility

Employees must have a primary residence in or near eligible locations with occasional in-person attendance as required by Scribd Flex.

We are committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply and value diverse perspectives.

Note

Want to learn more about life at Scribd? Visit our LinkedIn life page and accommodations are available upon request during the interview process via

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