CRM Developer

Logo : Posting Number :

STA00033PO26

Job Family :

Information Technology

Job Function :

IT Business Systems Analysis

USC Market Title :

IT Program Coordinator

Link to USC Market Title :

https : / / uscjobs.sc.edu / titles / 133268

Job Level : P1 - Professional

Business Title (Internal Title) :

CRM Developer

Campus : Columbia

Work County : Richland

College / Division :

Enrollment Management

Department :

EM Undergraduate Admissions

State Pay Band :

Approved Starting Salary :

$49,396

Advertised Salary Range :

$49,396 - $61,745 salary commensurate with qualifications and relevant experience.

Part / Full Time : Full Time

Hours per Week : 37.5

Work Schedule :

• Monday – Friday; 8 : 30AM-5 : 00PM – One hour for lunch.
• Position requires some evening and weekend work.
• Must be willing to work a flexible schedule to meet the needs of the department.

Basis : 12 months

Job Search Category :

Information Technology

About University of South Carolina :

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Veterans' Preference Statement :

The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

Advertised Job Summary :

The CRM Developer will develop and implement Technolutions Slate for the functional business needs of the Office of Undergraduate Admissions.

This position will implement technical and operational processes that ensure data integrity and provide Slate enhancements with specific focus on student-centered customer service. The CRM Developer will ensure that Slate operates at peak performance and according to industry best practices. This position will advise changes to Slate policies and procedures that support efficient recruitment and operational tactics that support enrollment goals.

With a collaborative approach, the CRM Developer will engage colleagues within the Office of Undergraduate Admissions and across campus to ensure that Slate is being used to its fullest functionality.

They will also represent the university at on- and off-campus recruitment events for the Office of Undergraduate Admissions.

Position requires some evening and weekend work.

Job Related Minimum Required Education and Experience :

Required Certification, Licensure / Other Credentials :

Preferred Qualifications :

Knowledge / Skills / Abilities :

Job Duty :

Oversee day-to-day system maintenance (forms, events, rules, retention policies, data flow) to ensure efficient operation and resource optimization while meeting functional business requirements. Provide daily remote or on-site support for Slate users. Ensure data integrity of daily imports and exports via queries or admin tools; coordinate daily data clean-up processes for accuracy and error resolution; identify and resolve duplicate records. Respond to service tickets by internal and external user groups on topics including but not limited to form creation / modifications, application updates / mapping, query creation / modification and rule creation / modifications. Troubleshoot issues as they arise.

Essential Function : Yes

Percentage of Time : 30

Job Duty :

Research and develop new or additional Slate enhancements that support business needs. Work with leadership team and Senior Assistant Director of Information Technology to implement enhancements. Continually enhance understanding of Slate by participating in Community Conversations, Slate Annual Summit, and / or Slate Labs.

Essential Function : Yes

Percentage of Time : 30

Job Duty :

Assist in managing user permissions, user groups, and roles in Slate as it pertains to counselors and staff members. Create formal documentation of on / off boarding users for compliance.

Essential Function : Yes

Percentage of Time : 30

Job Duty :

Collaborate with Marketing Technology unit to design, develop and maintain Slate portals to display user-specific information and self-service functionality in coordination with functional business needs.

Essential Function : Yes

Percentage of Time : 30

Job Duty :

Develop system documentation related to upgrades, enhancements and projects. Assist with the creation and delivery of end user documentation and training.

Essential Function : Yes

Percentage of Time : 30

Job Duty :

Participate in Undergraduate Admissions tasks to include, but not limited to : selectively review applications for admissions and make recommendations based on department policy, review applications for scholarships, and represent USC at on- and off-campus events. Participate in the management of, and strategic and tactical planning for, the Undergraduate Admissions Office. Responsible for co-supervising 1 student worker. Other duties as assigned.

Essential Function : Yes

Percentage of Time : 30

No

Hazardous weather category :

Non-Essential

Number of Vacancies :

Job Open Date :

01 / 14 / 2026

Job Close Date : 02 / 28 / 2026

Open Until Filled : No

Special Instructions to Applicant :

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by February 28, 2026 The University of South Carolina offers a valuable benefits package including but not limited to :

Click here to learn more about why you should work at USC.

Quicklink for Posting :

https : / / uscjobs.sc.edu / postings / 201406

EEO Statement :

The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV / AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.