Pediatric Urgent Care Medical Assistant (Full-time)

Join our dynamic team where we believe in making a difference! We are passionate about providing exceptional care and service to our patients and their families.

Position Summary

As a Pediatric Urgent Care Medical Assistant, you will play a vital role in delivering high-quality, compassionate care to our young patients. This role allows you to leverage your medical assistant skills in a pediatric urgent care environment while working under the supervision of our physicians. Your ability to foster relationships with patients, families, and team members will be essential in ensuring a seamless care experience.

Key Responsibilities

• Provide excellent clinical and administrative support for healthcare providers and patients.
• Welcome and register patients upon their arrival, ensuring a friendly experience.
• Collect medical histories, vital signs, and perform patient intake efficiently.
• Prepare patients for X-ray procedures.
• Conduct routine lab tests, including throat and urine cultures; venipuncture experience is preferred.
• Irrigate and assist with wound care.
• Participate in quality control testing within the laboratory.
• Contribute to the patient care team and assist in patient care as permitted by your scope of practice.
• Ensure exam rooms and the front reception area are well-stocked with supplies.
• Maintain a clean and orderly waiting room environment.
• Adhere to safety practices and protocols consistently.
• Assist patients in distress and promptly notify the medical team during emergencies.
• Support operational excellence by complying with policies and procedures, and reporting any necessary changes to management.
• Safeguard patient information by maintaining confidentiality and trust.
• Taking ownership of your responsibilities by seeking out challenging tasks and exploring opportunities to enhance your role.
• Assist patients with service recovery and address complaints proactively.
• Remain flexible to perform additional duties as needed, such as applying splints or aiding nurses and providers in medical procedures.
• Deliver outstanding customer service to all patients and visitors.

Qualifications

If you're excited about working for a rapidly growing company alongside a dedicated team of overachievers, this is the perfect opportunity for you!

Our commitment to diversity and inclusion is strong. We are an equal employment opportunity employer. All qualified applicants will be considered for employment without regard to any protected characteristic.