Talent.com
General Manager

General Manager

Burger KingAmelia, OH, US
30+ days ago
Job type
  • Full-time
Job description

Burger King General Manager

The Restaurant General Manager (RGM) has overall responsibility for managing daily operations of a single restaurant (10-45 employees) ensuring delivery on guest satisfaction, and ensuring desired restaurant outcomes (i.e., increased sales, profitability, and employee retention). The RGM leads the restaurant management team and oversees the financial controls, operations, people development, Guest Trac and BK compliance within the restaurant across all shifts. An GM should be able to work long and / or irregular shifts, including extra shifts, as needed, for proper functioning of the restaurant. This position is overseen by a District Manager (DM) and directly manages Team Members, Shift Coordinators and Assistant Managers. This position interacts with restaurant team members, restaurant management, DM's, customers, members of the field operations team and outside vendors.

Responsibilities

  • Operate the restaurant in an efficient manner, always promoting friendly service and high-quality food.
  • Maintain all areas of the restaurant clean, sanitized, organized and running smoothly and communicate any special need(s) to the District Manager.
  • Exhibit a high degree of awareness in customer relations and satisfaction and promote the same to all team members.
  • Recruit, interview and hire, or approve the hiring of all hourly team members.
  • Responsible for all I-9 Form compliance with all employees hired.
  • Properly train and / or ascertain that all personnel are properly trained.
  • Monitor product inventory, ensuring all items are dated and planning proper stock rotation and maintaining constant control of the various storage facilities. Complete daily, weekly and period end inventory count and forms.
  • Purchase and receive all items and check each invoice for accuracy.
  • Process all administrative forms, invoices and necessary paperwork, and process as instructed by District Manager.
  • Adhere to specific production standards and procedures to obtain both uniform product quality and food cost control.
  • Responsible for weekly scheduling of all personnel and assigning employees to specific duties.
  • Properly and effectively manage all labor costs.
  • Full understanding of P&Ls to effectively run operations.
  • In store marketing i.e. scripting guidelines being followed; all promotional materials are properly displayed in a timely manner and in good condition.
  • Public Relations carry out any and all public relations assignment made by the company.
  • Implement and maintain preventative maintenance program for all equipment, property and the premises.
  • Maintain proper security and follow security policy guidelines in all areas of restaurant.
  • Carry out all operational procedures as outlined in the Manual of Operations, Employee Handbook, and training manuals.
  • Actively assist in planning, organizing, and participating in any required capacity towards the achievement of company goals.
  • Ensure all employees follow the cash procedures as outlined in the Company's cash policy.
  • Maintain required computer and operating reports.
  • Complete proper shift-change procedures.
  • Be proficient on every team member position in a Burger King restaurant.
  • Complete timely and accurate performance reviews on all employees according to Company guidelines.
  • Responsible for following the Company's policies when counseling, documenting or discharging employees.
  • Maintain established speed of service standards.
  • Ensure all employees comply with established uniform and personal appearance requirements.
  • Forecast sales and product production and labor needs.
  • Ensure employees comply with all policies and procedures of the Company.
  • Make Guests Feel Special!
  • Other duties as assigned by the General Manager, District Manager, or Officer / Director of the Company

Knowledge, Skills and Abilities

  • Excellent oral and written communication and interpersonal skills.
  • Professional personal appearance.
  • Ability to organize and prioritize various duties and work under pressures of deadlines.
  • Ability to resolve problem situations immediately.
  • Ability to develop, execute and follow-up on action plans and management developmental plans.
  • Ability to construct and work within a budget.
  • Ability to read, write, analyze and interpret general business reports.
  • Ability to apply mathematical concepts such as fractions, percentages, ratios and proportions to practical situations.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to use a computer and calculator.
  • Ability to work flexible hours. Ability to work days, evenings, weekends and holidays. Ability to work 50 65 hours per week up to six days a week.
  • Requirements

  • Must be 18 years of age or older.
  • Has an automobile with the required insurance coverage available to drive for the Company
  • Valid Driver's License
  • 1-2 years of restaurant management experience
  • Complete all internal certification programs
  • Physical Working Conditions

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently bending, stooping and kneeling. This position is very active requiring occasional crawling and climbing. Ability to lift / move 50 pounds. Regular exposure to video terminal display. Travel in personal vehicle leading to exposure to all driving conditions and hazards. Frequent standing for long periods of time. Ability to talk and hear. The employee is regularly required to talk and hear and have the ability to use hands to finger, handle or feel objects, tools or controls and reach with hands and arms. Vision abilities of close vision, distance vision and adjust focus. Ability to frequently taste or smell. The employee frequently works near moving mechanical parts. The employee is occasionally exposed to wet and / or humid conditions, extreme heat and risk of electrical shock. The noise level is usually loud.

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    Create a job alert for this search

    General Manager • Amelia, OH, US

    Related jobs
    • Promoted
    Restaurant General Manager - Salary

    Restaurant General Manager - Salary

    Pizza HutFlorence, KY, US
    Full-time
    MALL RD, Florence, KY ID#daf30677-079d-44ed-b36d-afcd00eff121.That's why people come to Pizza Hut.It's the calling of our Restaurant General Managers to make them feel like family with smiles, team...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Baskin RobbinsCincinnati, OH, US
    Full-time
    A Restaurant Manager is generally responsible for providing strong, positive leadership to his / her team to deliver great and friendly guest experiences, operational excellence and for helping to bu...Show moreLast updated: 30+ days ago
    • Promoted
    Location General Manager

    Location General Manager

    CarMaxCincinnati, OH, US
    Full-time
    The Location General Manager (LGM) has ultimate responsibility for store operations of one or more assigned locations.The LGM creates an exceptional associate and customer experience aligned with C...Show moreLast updated: 30+ days ago
    General Manager - Florence / Industrial Road Skyline

    General Manager - Florence / Industrial Road Skyline

    Skyline ChiliFLORENCE, KY, US
    Full-time
    General Manager Job Description.Florence / Industrial Road Skyline.Are you passionate about hospitality & Guest Service?. Do you like to work in a positive, fun and playful environment where providing...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Restore Hyper WellnessCincinnati, OH, US
    Full-time
    Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable, and fun.Th...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Chicken Salad ChickCincinnati, OH, US
    Full-time
    The Restaurant General Manager delivers exceptional results through others.They provide an engaging environment for restaurant teams and guests. while focusing on delivering operational excellence....Show moreLast updated: 30+ days ago
    • Promoted
    General Manager(01483) - 2352 Buttermilk Crossing

    General Manager(01483) - 2352 Buttermilk Crossing

    Domino's PizzaFt Mitchell, KY, US
    Full-time
    At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and sharpen your business skills as a Manager for Domino's Piz...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Freddy's Frozen Custard & SteakburgersFairfield, OH, US
    Full-time
    Freddy's is looking for store managers with a passion for servant leadership and providing a premier experience and product, who is detail-oriented and a role model for hospitality.Our store manage...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager - Hyde Park

    General Manager - Hyde Park

    FUSIANCincinnati, OH, US
    Full-time
    We are an Ohio family owned and operated business since 2010 with a mission to connect with people through collaboration, culture, and cuisine. We are driven by our five core values : .Kaizen (continu...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    General Manager Casual Dining

    General Manager Casual Dining

    Goodwin RecruitingNewport, KY, US
    Full-time
    Join a celebrated restaurant known for its exceptional cuisine and service as a General Manager.This is an exciting opportunity for a proactive leader to oversee operations and elevate customer ser...Show moreLast updated: 12 hours ago
    • Promoted
    GENERAL MANAGER

    GENERAL MANAGER

    QdobaMason, OH, US
    Full-time
    If you're a positive, burrito-loving, high performer and a born leader, then we want to talk to you! As the General Manager, you'll enjoy the following work-related perks : uniforms provided, paid v...Show moreLast updated: 18 days ago
    • Promoted
    Restaurant General Manager (RGM)

    Restaurant General Manager (RGM)

    Taco BellBatavia, OH, US
    Full-time
    Restaurant General Manager (RGM) Batavia, OH.Taco Bell Restaurant General Manager (RGM) Ampler dba Taco Bell is seeking a Restaurant General Manager (RGM). The Restaurant General Manager (RGM) is an...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager(01365) - 167 Winning Colors Way

    General Manager(01365) - 167 Winning Colors Way

    Domino's PizzaWalton, KY, US
    Full-time
    At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and sharpen your business skills as a Manager for Domino's Piz...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Chicken Salad Chick - 0241017, KY, US
    Full-time
    The Restaurant General Manager delivers exceptional results through others.They provide an engaging environment for restaurant teams and guests. while focusing on delivering operational excellence....Show moreLast updated: 30+ days ago
    • Promoted
    General Manager(02383) - 1987 S Erie Blvd

    General Manager(02383) - 1987 S Erie Blvd

    Domino's PizzaHamilton, OH, US
    Full-time
    We have a opening for a General Manager.Must be able to work various shifts per week.Must have a high school diploma or equivalent. Be authorized to work in the United States.Wage : To be discussed A...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager(02370) - 3346 Glenmore Ave

    General Manager(02370) - 3346 Glenmore Ave

    Domino's PizzaCincinnati, OH, US
    Full-time
    At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and sharpen your business skills as a Manager for Domino's Piz...Show moreLast updated: 30+ days ago
    • Promoted
    GENERAL MANAGER

    GENERAL MANAGER

    Crestline Hotels & ResortsHamilton, OH, US
    Full-time
    Crestline Hotels & Resorts is currently hiring for a General Manager.The ultimate mission of this role will be to provide guidance to one of Crestline's multi-million dollar business units by provi...Show moreLast updated: 2 days ago
    • Promoted
    General Manager(02371) - 2901 Vine St

    General Manager(02371) - 2901 Vine St

    Domino's PizzaCincinnati, OH, US
    Full-time
    At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and sharpen your business skills as a Manager for Domino's Piz...Show moreLast updated: 30+ days ago