Customer Service Representative

Job Description

Job Description

Company Description

About Us – Property Soar

At Property Soar, we are redefining excellence in the property and investment industry. Headquartered in Austin, TX, our mission is to provide innovative solutions, trusted expertise, and unmatched service that empower clients to achieve their goals. Our team thrives on professionalism, integrity, and a forward-thinking approach. We are committed to creating an environment where our people can grow, succeed, and make an impact in the industry.

Job Description

Job Description

We are seeking a Customer Service Representative to join our growing team. The ideal candidate will provide first-class support to our clients and tenants, ensuring that inquiries are handled with accuracy, empathy, and efficiency. This role is essential in maintaining Property Soar’s reputation for reliability and client satisfaction.

Responsibilities

Respond promptly and professionally to customer inquiries via phone and email.

Provide accurate information about services, policies, and account details.

Assist tenants and property owners with questions, requests, and issue resolution.

Document interactions and maintain updated client records.

Collaborate with internal departments to ensure seamless service delivery.

Handle escalated issues with patience and professionalism.

Qualifications

Qualifications

Previous experience in customer service, administrative support, or client relations preferred.

Strong verbal and written communication skills.

Ability to multitask and manage time effectively in a fast-paced environment.

Proficiency with computer systems and customer management software.

Problem-solving skills and a proactive attitude.

High school diploma or equivalent required; bachelor’s degree is a plus.

Additional Information

Benefits

Competitive annual salary of $53,000 – $58,000 .

Opportunities for professional growth and advancement within the company.

Supportive team environment with ongoing training and development.

Full-time, stable position with long-term career potential.