Front Desk Associate

Join Our Team at Alpha Dental Franklin – Front-Desk Associate Wanted!

Are you a friendly, organized, and welcoming individual who thrives in a fast-paced, patient-centric environment? At Alpha Dental Franklin (part of the Alpha Dental Center family), we’re looking for a Front-Desk Associate who will be the face and heartbeat of our office.

What you’ll do

• Greet patients with warmth and professionalism, making them feel comfortable and valued from the moment they walk in.
• Answer phones, schedule appointments, manage check-in / check-out, and ensure our front desk runs smoothly.
• Work collaboratively with our dental team to support patient flow, coordinate with hygienists and doctors, and assist with general office tasks.
• Handle administrative duties as needed : verifying insurance, managing patient records, data entry, and helping keep our office environment organized and inviting.
• Step into challenges with a positive attitude — whether it’s a last-minute scheduling change, a new patient inquiry, or supporting a treatment room in any capacity.

Who you are

Why Halifax Family Dental?

As part of Alpha Dental Center’s network of practices in Massachusetts and beyond, Halifax Family Dental brings top-tier dentistry to our community : we’re high-tech, comfortable, and deeply committed to patient care. Our team uses modern tools like 3D imagery and offers a wide range of services from routine cleanings to implants and cosmetic dentistry. You’ll join an environment where your contribution matters and your growth is encouraged.

Office Details

Location : 260 Central Street, Franklin, MA 02038

Phone : 508-528-0200

alphadentalcenter.com

Email for Careers : hr@alphadentalcenter.com