Quality Manager

Job Title

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Duties/Responsibilities

• Manage and continuously improve the Quality Management System (QMS) to ensure product consistency and performance.
• Lead the QC Inspector Team to verify product quality and ensure adherence to specifications.
• Supervise the Quality Lab through the Lab Supervisor; support product qualifications, testing protocols, and trial validations.
• Investigate customer complaints and internal nonconformances; identify root causes and implement corrective and preventive actions.
• Collaborate with Production, Engineering, and Supply Chain to resolve quality issues and drive improvements.
• Maintain quality documentation, specifications, and control plans.
• Support continuous improvement initiatives using Lean and Six Sigma methodologies.
• Participate in customer visits and technical reviews related to product quality.
• Evaluate supplier performance and provide input on material quality concerns.
• Perform other related duties as assigned by the President to support quality initiatives.

Education and Experience

• Bachelor's degree in a technical or related field required.
• Minimum of 7 years of experience in quality and manufacturing management.
• Experience in food packaging or regulated manufacturing environments preferred.

Required Skills/Abilities

• Strong leadership and team development skills.
• In-depth knowledge of quality systems, product testing, and process control.
• Effective project management and organizational skills.
• Proficiency in Microsoft Office Suite and quality management tools.
• Strong communication skills, both written and verbal.
• Ability to lead cross-functional teams and resolve complex quality issues.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Frequent walking throughout the production floor to monitor quality activities and support operations.
• Must be able to lift up to 25 pounds occasionally.
• Ability to wear required PPE and work in manufacturing environments as needed.