Service Estimator / Service Coordinator

Job Description

Job Description

DESCRIPTION OF POSITION :

Responsible for estimating labor, materials and subcontractors required for service repair proposals and ordering of parts for service calls. Assist dispatchers on incoming service calls. Provide technical support to service department and technicians. Must have excellent verbal and written communication skills and must be able to work independently as well as part of the team.

RESPONSIBILITIES :

• Review all service tickets given by Service Manager to have parts / labor quoted to customer for approval
• Order parts generated by service calls
• Research all parts, cost, subs and availability before quoting jobs
• Prepare estimates and generate proposals for Service Manager approval
• Maintain communication with customers and vendors
• Follow-up with change order requests and estimates
• Assist service technicians to locate parts for service calls as required
• Issue POs to subcontractors and vendors as required
• Enter POs and track delivery
• Assist Accounts Receivable with following up on invoices
• All other duties assigned by management

EDUCATION AND / OR EXPERIENCE

REQUIRED SKILLS AND STRENGTHS

BACK UP RESPONSIBILITIES

Support to Dispatchers and / or Service Job Coordinator

Job Type : Full-time