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The position focuses on owning transactional deals and strategic renewals, developing opportunities within existing accounts, and building relationships with senior executives and other stakeholders.
Role Summary
Account Managers will own transactional deals, and strategic renewals while partnering with a Strategic Account Manager to develop additional opportunities within existing accounts. Account Managers will develop relationships with senior executives along with other stakeholders and influencers at BetterUp’s customers. Their role will be responsible for nurturing the existing and new relationships within our Key and Strategic accounts.
Responsibilities
- Partner with Strategic AMs to prospect and generate upsell and cross-sell opportunities through relationship building and value realization within BetterUp\'s existing customer base
- Negotiate and manage renewals, both centralized and decentralized, with a focus on maximizing customer spend and contract term length
- Stay informed about industry trends, competitor activities, and product updates to guide engagement strategies and identify new business opportunities
- Effectively leverage cross-functional resources, including partners, to identify, develop, and win expansion opportunities
- Engage with C-level contacts to position BetterUp\'s strategic value proposition during the renewal cycle
- Maintain accurate records of opportunities, customer interactions, and contract details in Salesforce
- Provide accurate forecasts and monthly reports to the sales manager to communicate the health of the sales pipeline, significant market trends, and any potential risks that may impact the ability to hit targets
Requirements / Qualifications
5+ years of enterprise tech, professional services sales, or renewals experienceExperience selling to and influencing C-level and C-1 executives at Global 1000 companies on six-to-eight-figure opportunities; specific preference given to those with CHRO & Talent-focused experienceIdeal candidate would have experience selling into a new market or new technology disrupting an existing marketplaceExperience in influencing a buying cycle and maturing customer relationshipsAbility to identify customer pains and develop compelling value propositions that focus on delivering customer valueOutstanding leadership and strong ability to work with and manage people across functions and geographiesExperience working in a team-based account structure, where collaboration and extreme ownership are key behaviorsBachelor’s degree or equivalent work experienceBenefits
At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.
Access to BetterUp coaching; one for you and one for a friend or family memberA competitive compensation plan with opportunity for advancementFlexible paid time offAll federal / statutory holidays observed4 BetterUp Inner Workdays5 Volunteer Days to give backLearning and Development stipendCompany-wide Summer & Winter breaksYear-round charitable contribution of your choice on behalf of BetterUpEEO and Privacy
BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to support@betterup.co
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