Account Manager

Job Description

Betty is an idea-centric and highly collaborative agency that delivers award-winning work born from its strategy, creative, design and content studios. We partner with a range of interesting clients across industries from CPG to retail to health and wellness. Named after the late Betty Quadracci, the trailblazing co-founder of Quad, Betty is dedicated to building a better way for brands with inclusive, inventive ideas that drive results for clients. Within Betty we house a unique branding and design offering named Favorite Child. We’re looking for talent like you who can continue to elevate our work and culture.

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The Favorite Child Account Manager position is a fast-paced and dynamic support role. Success comes by demonstrating a passion for ideas and a drive for making other people's jobs easier.

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ABOUT THE GIG : Client Relationships

• Maintain effective working relationships with all client personnel who interface with the agency
• Ensure that agency work meets or exceeds client’s and agency’s quality standards, is presented in a professional manner, is delivered in a timely fashion and is kept within the client’s budget
• Become a recognized expert in the client’s business, including company business goals and objectives, products, markets, industry, distribution, etc.
• Working with manager, client and other agency departments, develop and write situation analysis, strategic guides, SWOT analysis, positioning analysis, marketing communications objectives, strategies and tactics and other strategic planning documents as necessary and appropriate to each client
• Develop clear, measurable goals and objectives for client programs and projects, as well as action plans for implementing strategies to measure the effectiveness of agency’s work
• Build client confidence in the agency, manage client expectations, ensure that client gets “no surprises” and ultimately accepts the agency’s strategic and creative work
• Ensure that agency avoids legal liability through proper claims substantiation, and by confidential treatment of proprietary client information

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Communication

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Business Development

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Financial / Administrative

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Skills and Experience

Employees can be expected to be paid an annualized salary range of $59,300-$71,750, based on variations in knowledge, skills, experience and market conditions.

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#LI-RH1

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We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

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Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.