Operations Supervisor

Job Description

Job Description

Operations Supervisor

Job Description

The Operations Supervisor is responsible for all functions, procedures and results associated with the location’s service network and is a key contributor to global operations performance of Hoover Circular Solutions.

Responsibilities :

• Lead development and practice of ZERO HARM policies.
• Satisfy customer expectations regarding quality, timeliness, communications and other areas. Communicate with customers as required to support Hoover Circular Solutions drive to develop customer loyalty.
• Ensure direct reports are abiding by departmental policies, goals, objectives, and procedures aligned with expectations of Hoover Circular Solutions leadership.
• Maintain and ensure that all above SOPs are being followed. Coordinate training on company policy, especially HSE and operational performance.
• Supervise the movement of equipment across customers, processors, and service centers to optimize a balance of customer service and operational efficiency.
• Responsible for shipping / receiving and all aspects of performance for service centers, both direct and via 3rd party.
• Work in coordination with other regional Managers to track and plan inter-regional fleet movements; identify and implement best practices and establish common SOPs across regions.
• Identify and implement activities to achieve goals, areas of cost and efficiency improvement.
• Prepare staff work schedules and assign specific duties.
• Support personnel activities such as selection, training, or evaluation.
• Maintain operational compliance with applicable regulations.
• Other duties as assigned.

Qualifications :

Physical Demands :

Work Environment :