Inside Sales Representative

Job Description

Job Description

We are looking for a motivated Inside Sales Representative to join our team on a contract basis in Columbus, Ohio. This role focuses on engaging with potential customers, building relationships, and supporting the sales team in achieving targets. If you excel in customer service and enjoy connecting with people, this position offers a dynamic and rewarding opportunity.

Responsibilities :

• Reach out to prospective customers by making approximately 45 calls per day based on a provided target list.
• Identify and qualify potential leads to pass along to the sales team for further engagement.
• Maintain detailed records of customer interactions and ensure accurate data entry.
• Foster positive relationships with clients, emphasizing exceptional customer service.
• Collaborate closely with the sales team to ensure smooth transitions of leads and effective communication.
• Proactively address customer inquiries, providing clear and helpful responses.
• Assist in identifying opportunities to increase sales and grow the customer base.
• Continuously develop a strong understanding of the company’s products and services to better support customer needs.
• Meet daily and weekly performance targets set by the team.
• Contribute to team meetings and share insights on improving sales strategies.
• Proven experience in inside sales or a related sales development role.
• Strong communication skills, both verbal and written, with a customer-focused approach.
• Ability to make high-volume calls daily while maintaining professionalism and enthusiasm.
• Familiarity with sales techniques and lead qualification processes.
• Competence in using CRM software or similar tools to track and manage customer interactions.
• Demonstrated ability to work collaboratively within a team-oriented environment.
• Strong organizational skills with attention to detail and accuracy.
• Willingness to adapt to new challenges and continuously improve performance.