Business Systems Analyst

ERP Systems Analyst Infor XA / iSeries

We at Qualified Professional and Technical are currently supporting one of our manufacturing clients in their search for an ERP Systems Analyst Infor XA / iSeries. This is a full-time, onsite hybrid role focused on supporting and enhancing their Infor XA ERP system within a production-driven environment. The ideal candidate will bring a strong mix of ERP functionality, iSeries (AS / 400) administration, and SQL reporting skills. If you have direct experience with Infor XA or a deep background in iSeries environments, we would be happy to connect and share more details.

Reporting to the Corporate Business Systems Manager, this position of Business Systems Analyst (ERP / iSeries) is responsible for supporting, maintaining, and enhancing the companys ERP system, primarily Infor XA, within a manufacturing environment. This role requires strong ERP functional knowledge, hands-on experience with iSeries (AS / 400) system administration and CL commands, RPG programming concepts, and proficiency in SQL for reporting and data analysis. The position plays a key role in optimizing ERP modules across Finance, Engineering, Purchasing, and MRP, while also supporting integrations, maintaining data integrity, and driving process improvements in collaboration with business and IT stakeholders.

Essential Duties And Responsibilities

• Provide technical support and troubleshooting for ERP (Infor XA preferred) and iSeries environments.
• Manage ERP system configurations, user access, and security protocols.
• Coordinate and execute ERP upgrades, patches, and system enhancements with minimal disruption to business operations.
• Develop and maintain SQL queries and reports to extract, analyze, and present business-critical data.
• Support integrations between ERP and ancillary applications, including EDI interfaces and automation of repetitive IT tasks.
• Analyze current business processes to identify inefficiencies and recommend ERP enhancements.
• Customize and optimize ERP modules for Finance, Engineering, Purchasing, and MRP to improve operational efficiency.
• Collaborate with end-users to gather and document business requirements and translate them into system solutions.
• Conduct independent and user-driven system testing to ensure functionality and stability.
• Strong problem-solving and analytical skills to troubleshoot complex system issues.
• Design ERP dashboards and reports to support decision-making.
• Participate in ERP-related projects across multiple locations, ensuring alignment with business needs.
• Collaborate with cross-functional teams and vendors to define requirements, test solutions, and implement system enhancements.
• Assist in planning, managing and executing ERP implementation and migration projects.
• Ensure projects remain on schedule and within scope while providing regular status updates.
• Provide end-user training and create documentation to support best practices.
• Assist employees in troubleshooting and resolving ERP-related issues efficiently.
• Maintain structured documentation of IT processes, system changes, and troubleshooting guidelines.
• Implement security best practices, ensuring that data is protected, and that user roles and permissions align with company policies.
• Ensure data integrity within the ERP system by performing regular Separation of Duty (SOD) audits.
• Ensure security policies are adhered to.
• Hands-on experience with iSeries CL commands, administration, and troubleshooting.
• Maintain helpdesk tickets according to department standards.
• Willing to work flexible hours.
• Travel as required for ERP projects.
• Provide 24 / 7 on-call support when needed.
• Perform additional duties as required within or outside of job scope.

Education And Experience