Repairs Coordinator

Job Description

Job Description

Description :

In this role, you will provide essential administrative and operational support to the Repair Manager, ensuring seamless execution of repair processes and delivering exceptional service to our customers. You’ll oversee everything from quoting internal and external leads to managing schedules, filing rebates, and following up on leads to drive revenue. Your organizational skills, attention to detail, and ability to handle multiple tasks will play a crucial role in maintaining the efficiency of our repair operations and exceeding customer expectations.

Responsibilities

Scheduling Repairs :

• Coordinate repair appointments, allocate resources efficiently, and ensure timely completion of customer repairs to maintain high service standards.

Customer Experience :

Quoting Internal Leads :

Quoting External Leads :

Follow-Up and Revenue Conversion :

Internal Communication Management :

Weekly Technician Meetings & KPI Management :

Administrative Support :

File Austin Energy Rebates for VS Pumps :

Warranty Work Management :

Requirements : Qualifications :

Benefits :

Schedule :

PI089473592b93-25405-38682333