Project Manager (Mitigation Department)

Mitigation Project Manager

What is the role of the Project Manager?

Meet operational objectives of : Sales, Gross Margin, Brand Experience

Ensure compliance with standards and regulations

Celebrate completion of projects with your Paul Davis team members and homeowners grateful to be getting their lives back to normal

Improve your community by serving others

Continuously learn about improving results and setting proper expectations of others

Learn new things daily about construction and building homes

Have fun and be part of a growing business!

What do Project Managers do?

Respond to all new mitigation losses

Perform initial call to new customers to gather appropriate information

Conduct initial inspections for all jobs you are assigned to and produce the appropriate scope of work

Scoping for all structural mitigation work as well as contents mitigation work

Perform Matterport documentation and upload to the cloud

Use platforms depending on assignment such as MICA, Contents Track, RMS, etc

Obtain signatures on all necessary documentation (work auths, lead booklets, contents disposal, hold harmless forms, etc)

Determine the need for additional labor, subcontractor use, and / or the need for a contents packout on the job

Communicate with carriers via program guidelines and follow all necessary processes to obtain pre-approvals

Coordinate subcontractors and / or vendors on site with specifics of structural demolition, electrical work, plumbing work, HVAC work, hazardous testing work, asbestos / lead abatement, dumpsters, pods, temporary services such as toilets, wash stations, and electric as well as specialty services such as art conservation

Communicate all scope information and changes to the Estimator for all preliminary and final estimate production

Present estimates to sell jobs and obtain necessary down payments when needed

Coordinate technicians to respond to all losses to secure the property and begin mitigation tasks

Ensure mitigation work is being done to our Paul Davis standard of performance and safety

Communicate with the customer on a regular basis. This includes frequent site visits and communication with the technicians onsite

Review and confirm all dry log reports and content inventory reports are up to date and data is filled in accurately and completely

Be the primary contact for all customers to reach out to with any questions, concerns, for scheduling, or any other pertinent information regarding the job

Responsible for final collections of any balance due for work completed

Utilize RMS project management software to maintain records for the job, time frames, job statuses in real time, all notes, photos, and carrier program compliance

Play an active role in training all technicians in the standard and quality of work we expect while including the proper use of your IICRC certifications / knowledge and the training systems PDR has in place.

Participate in ongoing on the job training and any formal training provided by the company

Be readily available for emergency service work as part of the on-call rotation and in special cases when not on-call and / or when a large loss dictates an "all hands on deck" approach

Participate in an on-call rotation to include after hours phone calls, your response when on call, technician response, direction, and supervision

Arrive promptly each morning on time and ready to get to work

Participate in regular meetings with department General Managers

Hold morning meetings with technicians and other project managers to set the schedule for the day

Attend company safety meetings along with trainings and toolbox talks

Requirements :

Valid drivers license

High school diploma

Clean driving record

Must be able to pass a federal background check (no felonies or misdemeanors)

Must be able to pass a random drug test

Desired Experience :

2+ years restoration experience in structural and contents mitigation (preferred)

1 year project management experience in any field

IICRC Certifications (preferred) : WRT / ASD, AMRT, FSRT, OCT, TCST, CDS, CPT

Benefits : Paid time off

Paid holidays

Medical, Dental, and Vision Insurance

Short term disability

401k retirement plan

Competitive salary packages that include :

Company vehicle and gas card

Company phone and computer

Bonus opportunity

Opportunity for growth

Please apply if you think you have what it takes to serve others and deliver world-class service when others need it the most. We are looking forward to discussing this opportunity with you! We support and hire veterans and we are an Equal Opportunity Employer!

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision :

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values :

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission :

To provide opportunities for great people to deliver Best in Class results