Senior Product Manager - Technical

Senior Product Manager - Technical Overview

The Decision Management Platform (DMP) enables intelligent, decision-based products through real-time and near real-time streaming analytics, providing the ability to govern decisions and manage outcomes with agility at global scale. This platform powers Cyber Intelligence and Fraud Prevention capabilities across the organization. The new Decision as a Service team within DMP is developing a lightweight solution that encapsulates the platform's most powerful features to provide Business Logic Implementation as a Service for internal and market-facing applications. This service will enable expansion into new payment networks, improve speed-to-market, and strengthen our market leadership.

We are seeking a Senior Product Manager Technical to own an agile scrum team's product backlog, translate strategic priorities into executable work, define clear acceptance criteria, and ensure ongoing delivery of customer value. The ideal candidate is a strong, proactive product owner who is passionate about customer experience, highly motivated, intellectually curious, analytical, and entrepreneurial.

Role

• Lead from the front : Set clear product direction, communicate outcomes, and rally teams around the roadmap using OKRs.
• Promote visibility : Demonstrate product capabilities to broader audiences to drive awareness, adoption, and socialization.
• Measure impact : Monitor performance post-launch using dashboards, traffic metrics, and KPIs to assess product health and inform enhancements.
• Deliver predictably : Keep the roadmap and sprint progress on track through disciplined prioritization and execution.
• Drive alignment : Ensure cross-team dependencies are resolved quickly and key decisions are data-driven.
• Translate business requirements into product features and well-defined user stories with clear acceptance criteria.
• Maintain, refine, and prioritize the product backlog to ensure transparency and alignment with strategic objectives.
• Ensure engineering teams have clarity and support to iterate effectively and deliver high-quality functionality.
• Prepare for launches and monitor adoption, operational performance, and overall platform health post-release.
• Own and maintain product documentation to support knowledge-sharing and smooth onboarding for technical teams.
• Coach and reinforce Agile / Scrum principles within and across teams to promote collaboration, accountability, and continuous improvement.

All About You

Bachelor's degree or equivalent experience in a related field. Proven experience as a Product Owner, Product Manager, or similar role in a technical environment. Strong proficiency in writing and grooming user stories, defining acceptance criteria, and managing platform-level product backlogs. Expert in system analysis and design, with the ability to understand upstream and downstream services to effectively plan and manage dependencies. Demonstrated experience in stakeholder management, effectively aligning diverse teams and communicating priorities and outcomes. Experience with product and task tracking tools such as JIRA or Rally; familiarity with Aha! is a plus. Ability to think critically, manage ambiguity, resolve conflicts, and make informed trade-off decisions. Demonstrated emotional intelligence with a track record of supporting teams in delivering high-value outcomes. Excellent verbal and written communication skills, with the ability to quickly understand and discuss technical work. Collaborative working style with a focus on disciplined execution and measurable results. Creative problem solver who can navigate obstacles and maintain momentum.

This role is not eligible for Mastercard's work authorization sponsorship. As such, candidates must be eligible to work in the United States, now as well as in the future, without employer sponsorship.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include : insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include : 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

O'Fallon, Missouri : $104,000 - $177,000 USD