Customer Service Specialist

Job Details : Title : Customer Service Specialist Location : Chandler, AZ 85224 Duration : 12 months of contract | Onsite Pay Range : $20 / Hr. to $21 / Hr. Benefits : The Company offers the following benefits for this position, subject to applicable eligibility requirements : medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking / public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable) Job Description : 80% calls, 20% chat (proprietary system) On the phones, answer 25- 30 calls / daily – phone all day. Talk to commercial / business clients about anything They are not singular focused, they are asked about any Treasury products 85% of calls we can solve on the phone in 10 min or less 15% of calls handed off / escalated