Spa Sales Specialist

Job Description

Job Description

Benefits :

• 401(k) matching
• Company parties
• Dental insurance
• Flexible schedule
• Free food & snacks
• Health insurance
• Vision insurance

Our brand purpose is to Elevate the Lives of the People we Touch . Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.

Benefits / Perks

Flexible Scheduling

Growth Opportunities

Paid Training

Digital Workspace

Stunning Retreats

Massage Heights Family Fund

Employee Discounts

Competitive pay with commission and bonus opportunities

Schedule / Expected work hours

68-hour shifts

Full and part-time positions available

Required 1 weekend shift

Days and evening shifts available

Responsibilities

Achieve monthly sales targets through membership and gift card sales

Provide exceptional service by listening, communicating, and responding to guests needs

Promote the therapeutic / wellness benefits of massage therapy and skin therapy

Educate guests confidently and effectively about services and products

Excellent phone etiquette with an upbeat tone and strong articulation

Develop and maintain positive relationships with members of the team and guests

Qualifications

Exceptional guest service and communication abilities

Previous experience in sales, retail, or guest services is required

Proficient with basic computer software and quick to learn new systems

Fast learner with a positive and energetic demeanor

Strong critical thinking skills, especially in resolving customer conflicts

Passionate about interacting with people and consistently delivering outstanding service

Thrives in collaborative team settings

Company Overview Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests wellness goals through providing therapeutic and healing services.

Company Values

Loyal

Authentic

Passionate

Diligent