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Aftermarket Business Leader

Aftermarket Business Leader

Hi-Vac CorporationMarietta, OH, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Are you looking for a high-impact, hands-on leadership role that requires a blend of operational excellence, data-driven decision-making, and cross-functional collaboration? Hi-Vac Corporation is hiring for a driven and strategic Manager – Aftermarket Parts & Warranty to lead our growing aftermarket business. You’ll be responsible for managing dealer parts sales, customer service operations, inventory planning, and warranty programs.

What You’ll Do :

  • Develop and execute aftermarket parts sales strategies with defined revenue and margin targets
  • Lead and mentor a team spanning inside sales, customer service, and warranty operations
  • Optimize inventory performance by setting and adjusting min / max stock levels
  • Drive pricing and margin improvements through market analysis
  • Own the warranty lifecycle—from policy development to claim adjudication and reporting
  • Analyze dealer performance and implement strategies to boost sales and support
  • Track and improve key KPIs including :

Parts fill rate

  • On-time delivery
  • Warranty resolution time
  • Customer satisfaction
  • Partner with supply chain, engineering, and quality teams to resolve issues and support continuous improvement
  • Deliver data-driven insights for leadership and strategic planning
  • What We’re Looking For :

  • 5+ years of experience in aftermarket parts, sales, or service—preferably in a manufacturing environment
  • Demonstrated leadership and team management success
  • Strong business acumen with experience owning revenue goals or P&L
  • Proficiency in ERP and CRM systems (NetSuite, Salesforce, etc.)
  • Excellent communication, analytical, and cross-functional collaboration skills
  • Why Join Us?

    You’ll have the opportunity to shape and grow a critical function in a dynamic organization, backed by a passionate team and strong leadership. If you thrive in fast-paced environments and are excited about driving operational success, we’d love to meet you.

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    Aftermarket • Marietta, OH, US

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