Tigard Program Supervisor - Medicaid

Job Description

Job Description

Just Compassion | Tigard, OR

Full-Time | 40 hours / week | Starting at $65,000 | Benefits Included

About Just Compassion

Just Compassion of East Washington County is a community-centered nonprofit dedicated to addressing the needs of unhoused individuals by building relationships and working toward long-term housing stability. We operate with a low-barrier, housing-first approach, ensuring equitable access to services for all individuals.

Position Summary

We are seeking a passionate and organized Program Supervisor to oversee programs that intersect with Medicaid services, including housing case management, tenancy supports, and related care coordination. This role will supervise a team of frontline staff, ensure compliance with program standards, and collaborate with administrative staff to maintain documentation and billing procedures that align with Medicaid requirements.

While Medicaid billing experience is preferred, it is not required. We are looking for someone with strong leadership skills and a willingness to learn and grow in this space. The ideal candidate is someone who thrives in dynamic environments and is excited to contribute to a growing program that supports vulnerable community members.

Key Responsibilities

• Supervise a team of case managers and housing navigators working within Medicaid-funded and other supportive service programs.
• Ensure staff are meeting service delivery requirements and documentation standards, especially related to Medicaid and HRSN billing protocols.
• Work closely with the administrative team to support quality assurance and Medicaid billing readiness, including ensuring accurate and timely documentation.
• Provide coaching, performance feedback, and professional development support for staff.
• Help develop program workflows and policies that meet both organizational goals and funder compliance standards.
• Monitor caseloads and participant outcomes to support high-quality service delivery.
• Act as a liaison with Coordinated Care Organizations (CCOs), Medicaid billing entities, and external partners as needed.
• Support audit preparation, data reporting, and monitoring visits.
• Participate in strategic planning and program expansion initiatives.

Minimum Qualifications

Preferred Qualifications

Physical Requirements

Why Join Just Compassion?

Just Compassion of East Washington County is committed to a policy of Equal Employment Opportunity with respect to all employees and applicants for employment. This policy prohibits discrimination on all legally recognized bases including, but not limited to, race, creed, color, gender, pregnancy, sexual orientation, gender identity, age, marital status, family relationship, disability, national origin, or service in the uniformed services .

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