CAHPS Project Manager

A company is looking for a Manager, CAHPS.

Key Responsibilities

Lead the planning, execution, and monitoring of CAHPS projects to align with organizational goals and regulations

Oversee relationships with CAHPS survey vendors, including contract negotiation and performance monitoring

Analyze CAHPS survey results to identify trends and implement initiatives for improving patient care and satisfaction

Required Qualifications

Bachelor's degree in Healthcare Administration, Public Health, Business Administration, Consumer Experience, or related field

A minimum of five years of project management experience in healthcare, focusing on quality improvement and patient experience

Experience in vendor management, including contract negotiation and performance evaluation

Experience driving initiatives to improve CAHPS scores and patient experience

Experience in team management and leadership preferred