Network Security Administrator II - Firewall Specialist

Network Security Administrator II - Firewall Specialist

Join to apply for the Network Security Administrator II - Firewall Specialist role at Digital Hands

Digital Hands is an innovative Managed Security Service Provider (MSSP) with a mission to protect customer data and make technology available, productive and secure with the strongest talent in the cyber industry. Members of the Digital Hands Team work with leading technologies and protect a dynamic set of enterprise?class customers including best?known brands in the hospitality, financial, manufacturing and communications industries. Digital Hands employees enjoy competitive compensation and benefits, training opportunities, personal skills development, and opportunities for professional advancement across the organization.

This is an onsite, full?time position at our Tampa Headquarters, or Raleigh, North Carolina.

Working within the Digital Hands Security Operations Center (SOC), the Network Security Administrator II, Firewall Specialist, is responsible for a broad range of firewall management tasks, including daily administration, advanced support for systems and applications, handling of Move / Add / Change / Delete requests, performing installations and upgrades, and serving as the primary liaison for vendor support on behalf of the customer.

This position is a technical role, requiring a high level of hands?on experience, including a thorough understanding of all aspects of computer, network, and application security, in a very fast?paced services organization. The right candidate must possess proven experience implementing and maintaining a variety of firewall technologies, specifically Palo Alto products and Fortigate; Check Point and Cisco firewall product experience is a plus.

Duties and Responsibilities

• Monitor, deploy changes, support, and handle day?to?day firewall rule deployments, and firewall hardware / software refresh activities.
• Analyze, recommend, and deploy firewall solutions based on analysis of issues and implications for the business and continuous improvements.
• Identify emerging issues and trends to inform decision?making.
• Conduct independent analysis and assessment to resolve strategic issues around firewall policies and hardware / software refresh.
• Participate in customer implementation / onboarding of related security controls monitoring and / or management.
• Monitor and track performance, and address any issues related to firewalls and rule policies.
• Provide end?to?end technology support including computer, applications, network and storage, and root?cause analysis.
• Participate in new technology releases as applicable to firewall.
• Attend internal and customer meetings as required to provide technical expertise and serve as a subject matter expert on network firewall?related matters.
• Analyze network security requirements and implement perimeter security changes.
• Collaborate with customers IT and security departments.
• Collaborate with vendor support for security solutions.
• Collaborate with internal departments.
• Maintain health and performance of security solutions.
• Apply latest security patches and ensure proper defenses are implemented.
• Optimize customer network and security postures.
• Perform security assessments and vulnerability scans.
• Create alerts within solutions to trigger operational events or actions.
• Create alerts within monitoring solutions to trigger health and performance alerts.
• Create monthly security reports for customers.
• Create and maintain dashboards for monitoring solutions.
• Participate in business continuity planning and testing.
• Participate in the development and maintenance of Standard Operating Procedures (SOPs) associated with managed systems and applications.
• Participate in on?call rotation.
• Perform other duties as assigned.

Education and Work Experience

Knowledge, Skills and Characteristics Required

Digital Hands is dedicated to a diverse and inclusive workplace and culture, and proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Digital Hands is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at talentmanagement@.

Seniority Level

Mid?Senior level

Employment Type

Full?time

Job Function

Information Technology

Industries

Computer and Network Security

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