Pharmacy Associate

Grounded by a compelling mission, core values, and compassion for people, CDPHP and its family of companies offer a strong foundation for a rewarding career. Established in 1984, CDPHP is a physician-founded, member-focused, and community-based not-for-profit health plan that offers high-quality affordable health insurance to members throughout New York. The company values people, quality, innovation, and community, and its corporate culture supports those values wholeheartedly. CDPHP is committed to fostering a culture of belonging and takes a wholistic approach to diversity, equity, and inclusion. At CDPHP, the employees have a voice and are encouraged to make an impact at both the company and community levels through engagement and volunteer opportunities. CDPHP invests in employees who share these values and invites you to be a part of that experience.

The Pharmacy Associate will act as the initial point of contact for ConnectRx patients that present to the pharmacy for prescription services. The individual in this role will be expected to greet patients arriving at the pharmacy in a professional, courteous and friendly manner. They will be responsible for accurately identifying the patients' prescriptions, operating the pharmacy cash register / Point of Sales system and completing transactions. The employee will resolve customer issues as appropriate and escalate issues to the pharmacist as necessary.

The employee is expected to have a positive attitude, always display a friendly demeanor, and provide all around excellent service, providing a level of service our customers have come to expect from ConnectRx.

Qualifications :

• One year customer service experience required.
• High school diploma or GED required.
• Experience working in a retail setting preferred.
• Demonstrated ability to provide excellent customer service and develop relationships with customers and the pharmacy team.
• Demonstrated ability to work with and maintain confidential information.
• Demonstrated ability to take ownership of assigned duties and responsibilities.
• Excellent verbal communication skills.
• Positive work attitude.
• Detail oriented.
• Flexibility to adapt to a changing and fast-paced environment.
• Ability to stand for a prolonged period of time.

CDPHP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. In addition to cash compensation, CDPHP employees may be eligible for an incentive payment, a discretionary cash reward based on employee and company performance. Some roles may also be eligible for overtime pay.

CDPHP compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes award-winning health care coverage, health care dollars, a generous paid time off allowance, employee assistance programs, flexible work environment, and much more. Learn about all CDPHP employee benefits at

As an Equal Opportunity / Affirmative Action Employer, CDPHP will not discriminate in its employment practices on the basis of race, color, creed, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, protected veterans status, or any other characteristics protected under applicable law. To that end, all qualified applicants will receive consideration for employment without regard to any such protected status.

CDPHP and its family of companies include subsidiaries Strategic Solutions Management Consultants (SSMC), Practice Support Services (PSS), and ConnectRx Services, LLC.