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Customer Support Associate
Customer Support AssociateVirtualVocations • Kansas City, Kansas, United States
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Customer Support Associate

Customer Support Associate

VirtualVocations • Kansas City, Kansas, United States
30+ days ago
Job type
  • Full-time
Job description

A company is looking for an Associate, Customer & Product Support.

Key Responsibilities

Deliver a world-class customer experience by addressing complex inquiries and guiding customers through features

Provide impeccable customer support by diagnosing and troubleshooting queries via emails and live chats

Act as a key partner to Product and Engineering by fielding feedback and collaborating on product opportunities

Required Qualifications

3 or more years of experience in a client / product support role

Strong interest in AI, technology, and software applications

Ability to work in a stable and professional home environment equipped for high-level support

Curious and proactive mindset with a continuous improvement approach

Ability to learn quickly and adapt to new information and processes

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Customer Support Associate • Kansas City, Kansas, United States

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