Engagement Manager

A company is looking for a Lead Engagement Manager to serve as the primary liaison between the organization and enterprise healthcare clients.

Key Responsibilities :

Manage client relationships, ensuring their needs are met and providing strategic guidance

Oversee project coordination, including timelines, deliverables, and resource allocation

Analyze workflows to optimize processes and enhance operational effectiveness

Qualifications :

5+ years of experience in customer success, client engagement management, or consulting in healthcare

Experience managing customer relationships in a SaaS startup environment

Proven ability to drive customer engagement using data insights and healthcare industry expertise

Demonstrated success in identifying solutions and improving client strategies in fast-paced environments

Ability to influence and build credibility with customers and internal teams