Guest Service Representative

Job Description

Job Description

Are you a  people pleaser with an energetic personality and a passion for delivering top-notch customer service?

Do you love creating memorable experiences for guests and making them feel at home? If so, we want YOU to join our  Guest Service Team at Fairfield by Marriott!

What You’ll Do :

Greet guests with a warm, welcoming attitude

Assist with check-ins, check-outs, and reservations

Provide local recommendations and ensure guest satisfaction

Handle inquiries and resolve concerns with a smile

Work in a fast-paced environment while maintaining a positive attitude

What We’re Looking For :

Outgoing, friendly, and customer-focused personality

Excellent communication and problem-solving skills

Ability to multitask and stay organized under pressure

A team player who thrives in a hospitality setting

Previous hotel or customer service experience is a plus, but not required —we’ll train the right person!

Why You’ll Love Working With Us :

Competitive pay & benefits

Flexible scheduling

Discounts on hotel stays

Growth opportunities within the company

A fun, supportive, and dynamic work environment

If you’re ready to bring your positive energy to our team and create unforgettable guest experiences, apply today! We can’t wait to meet you!