Bilingual Customer Service Representative

A company is looking for a Customer Service Representative - Bilingual (French Canadian).

Key Responsibilities

Answer phones, emails, and live chat from customers

Professionally respond to customer inquiries and follow up on complicated interactions

Record details of customer interactions and identify priority issues for management

Required Qualifications

1 year of customer service-related experience (preferred)

1 year of call center experience (preferred)

Basic computer skills, including navigation and typing (30+ words per minute)

Fluency in English and French (required)

Excellent grammar, punctuation, and spelling (required)