Job Description
A Collections Specialist, also known as a Collection Clerk or Agent, is responsible for managing and collecting overdue accounts receivable by contacting debtors, negotiating payment plans, and ensuring timely payments, while maintaining positive customer relationships.
Collections Specialist : Long Island, NY
Pay Rate : $70 000-85 000
Our client is a mid-sized law firm with offices around the tri-state and
Florida. They have an immediate need for a Collections Specialist,
reporting into the Director of Finance. This position is hybrid (after
an initial period of in-office training for approximately 4 weeks),
located in their Long Island, NY office.
RESPONSIBILITIES
- Meet with and assist Billing Attorneys with collection efforts
- Contact clients for payment when directed by Billing Attorneys
- Review aged accounts receivable for invoices requiring follow up
- Follow up with Billing Attorneys on aged invoices and offer
collection assistance
Send payment reminders along with invoice copiesPrepare and send collection letters when Billing Attorney agreesPerform accounts receivable write offs when applicable and approvedReview e-billing web sites for invoice status and implementprocedures for timely identification of e-billing rejections
Analyze invoice deductions to inform / implement procedures tominimize in the future
Maintain spreadsheets for Billing Attorneys of aged items / appealeditems and deadlines
Work closely with Partners, Chief Operating Officer, CollectionsManager, Billing Department and Accounting Department
Ad hoc requests and special projectsQualifications
EXPERIENCE
4 year college degree3+ years of collections experienceLaw firm or professional service experience a plusExperience with Aderant and e-billing websites a plusProficient in Microsoft Excel and WordPROFESSIONAL ATTRIBUTES
Strong work ethic, self-starterComfortable with technology and learning system functionalityCustomer service orientedExcellent interpersonal skillsAttention to detailQuick learnerAbility to multi-task and prioritizeStrong communication and organizational skillsWhy is This a Great Opportunity
Hybrid work environment with great team. Fantastic benefits from day one.
OOJ - 34917