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Retail Sales Manager

Retail Sales Manager

Davis JewelersLouisville, KY, US
2 days ago
Job type
  • Full-time
Job description

Job Description

About Us :

Davis Jewelers is a high-end, family-owned luxury retailer, authorized to sell internationally known fine jewelry and watch brands.

Role Overview :

We are seeking a dynamic and experienced Retail Sales Manager to lead and inspire our accomplished sales team. This role offers the opportunity to manage sales operations, achieve sales targets, and ensure a high level of customer satisfaction in a vibrant and supportive environment.

Key Responsibilities :

  • Lead and Develop : Manage and develop a talented sales team, fostering a positive and motivating work environment.
  • Achieve Sales Goals : Drive individual and team sales performance to meet and exceed targets.
  • Customer Experience : Create memorable moments for our clients, ensuring exceptional service and long-term relationships.
  • Operational Excellence : Oversee efficient floor management and daily operations.
  • Training and Onboarding : Train and onboard new team members, ensuring they are well-equipped to succeed.
  • Conflict Resolution : Handle customer and team conflicts with professionalism and care.

Performance Metrics :

  • Sales Targets : Consistently achieve monthly and yearly team sales goals.
  • Customer Satisfaction : Maintain high customer satisfaction ratings through positive reviews and feedback.
  • Team Development : Ensure all team members complete required training and development programs.
  • Qualifications :

  • Retail sales management experience, preferably in luxury sales.
  • Proven track record of sales success and strong leadership skills.
  • Excellent communication and organizational skills.
  • Ability to work independently and as part of a team.
  • Benefits :

  • Comprehensive Health Coverage : Medical, Dental, and Vision Insurance.
  • Financial Security : 401K with company match and Disability Insurance.
  • Work-Life Balance : Paid time off and holiday pay.
  • Employee Perks : Merchandise discounts and Life insurance.
  • Work Times :

  • Full-time, five-day work week including Saturdays, with a designated day off Monday-Friday
  • Why Join Us? At Davis Jewelers, we believe in creating a workplace where employees can thrive and grow. We offer a dynamic environment, opportunities for professional development, and a chance to be part of a team that values integrity, respect, and exceptional customer service. If you are passionate about luxury retail and looking for a rewarding career, we would love to hear from you!

    Job Type : Full-time

    Benefits :

  • 401(k)
  • Employee discount
  • Flexible schedule
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