Associate Account Director

At Real Chemistry, making the world a healthier place isn't just an aspiration-it's our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people-we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Real Chemistry is looking for an Associate Account Director to join our growing Promotional Medical Education team!

Real Chemistry is a leader in peer-to-peer marketing for pharmaceutical and biotechnology companies, creating comprehensive communication strategies and plans that deliver superior medical and health education to healthcare professionals across multiple channels.

The Associate Account Director will lead strategic client partnerships, overseeing the development and execution of healthcare marketing initiatives. This role combines strategic thinking, client relationship management, and team leadership to drive the success of peer-to-peer education programs and other brand initiatives. The Associate Account Director will serve as a trusted advisor to clients, ensuring excellence in execution, compliance, and results-driven outcomes.

This is a hybrid role, based in any of our US offices-including New York City, Boston, Chicago, Carmel, or San Francisco-or remotely within the US, depending on team and business needs.

What you'll do :

• Build and maintain strong client relationships while acting as a trusted advisor and act as day-to-day execution lead and point of contact for account.
• Partner with senior account lead to drive peer-to-peer education and channel strategy.
• Provide oversight and direction to Account Managers to coordinate and execute project deliverables.
• Lead account prioritization for day-to-day work and ensure timely follow up and project advancement.
• Maintain company best practices related to internal processes and relevant client processes.
• Provide client-ready deliverables with little to no senior account review required.
• Ensure full team awareness of all relevant brand information, conversations and project-based changes.
• Mentor junior team members, including onboarding and day-to-day oversight of work
• Demonstrate leadership within the account team, providing proactive updates to senior leadership, taking initiative to jump in on day-to-day tasks and taking ownership for project outcomes.
• Support senior account leads with organic growth strategies.
• Lead client finance calls with support from the project management team as needed.
• Proactively update senior account leads on project and account details and develop sense of when / where updates are needed.
• Provide day-to-day oversight of financial account health in partnership with project management.
• Draft / review Statements of Work (SOWs) and budgets and understand assumptions / estimates for various types of projects.
• Understand revenue tracking and begin to support monthly / quarterly forecasting.

Travel : this position may require moderate overnight / weekend travel (up to 30%)

This position is a perfect fit for you if :

What you should have :

Pay Range : $105,000-$130,000

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.

We believe we can do our best when feeling our best, which is why we've put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at : www.realchemistrybenefits.com.

Working with Real HART : Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1 : 1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together - and our workplace strategy fosters connection and collaboration in person - but also supports flexibility for our people.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity / expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.