Title Clerk/Office Staff

Little Apple Cars is seeking a full-time Title Clerk/Office Staff member!

Little Apple Toyota strives to provide the best customer service experience in the area and we want you to join our team! We provide top benefits including 90% Health care coverage

This position is Monday through Friday 8:00 am to 5:00 pm

Starting Pay 16.00 depending on experience

Core Responsibilities:

• Check for accuracy of paperwork to ensure that all customer information is correct and the deal packet meets dealership requirements and FTC compliance
• Obtain/prepare the titles of all new, and used vehicles sold by the automotive group and prepare mailing documents for out-of-town/out-of-state customers
• Process trade-in payoffs and verify payoff amounts before processing
• Act as the main point of contact for banks and/or customers to obtain lien releases or updates
• Act as the main point of contact for all customer questions with title paperwork
• Ensures the company's title work meets state requirements
• Prepare sales tax documents accurately
• Accurately process notices of security interests and post them into the DMS system
• Check schedules weekly for discrepancies in title-related transactions
• Answer phones
• File and scan all deal documents
• Assist in minimizing interruption during prominent accounting deadlines
• Assisting in the completion of internal/external auditing
• Provide additional administrative support as needed
• Cross-train effectively to back up the accounting team

Professional Requirements

• Would prefer dealership experience but willing to train the right candidate
• Experience with CDK, Reynolds & Reynolds, Ignite, Dealertrack, Techion, UCS, ASI, Automate, and/or similar dealer management systems ("DMS")
• Strong customer service skills
• Strong communication skills with peers and customers
• Ability to work as part of a team in a positive and professional manner
• Ability to multi-task and demonstrate time management in a busy and ever-changing office environment.
• Be a persistent problem solver
• General understanding of GAAP such as debits/credits
• Ability to double-check work for minimal errors when posting into the general ledger
• Detail-orientated with an eagerness to improve processes
• 10 key efficient
• Computer literate and general understanding of Excel, Google Drive, Google Docs, and Google Chats
• Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers, and vendors

Other benefits include

• 401(k)
• Dental Insurance
• Vision insurance
• Supplemental Life Insurance
• Employee discount
• Paid time off
• Paid holidays
• Holiday parties

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.