Job Description
Job Description
We are looking for an experienced personal injury paralegal who can manage our new clients' cases from when the contract is signed until they're settled in medical management. You’ll be responsible for managing initial client communication, building out the case file, and ensuring the client has everything they need to start their journey to Come Back Stronger after injury or loss.
You'll be their first point of contact and the launchpad for every successful case. This role is critical to setting the tone for the entire client experience—delivering white glove service from day one and ensuring that no detail is missed as cases enter the system.
With accuracy, efficiency, and compassion, you’ll investigate claims, gather essential documentation, set up the case file, and collaborate closely with intake and presuit teams. You will ensure each case starts strong, clean, and positioned for maximum value and momentum. If you work well in a fast-paced environment and consistently deliver a high-quality work product, reach out to us today!
Compensation :
$55,000 - $65,000 yearly
Responsibilities :
- Use daily time records to properly process client billing with support from the accounting department
- Work with attorneys and paralegals to create various legal documents, including pleadings, motions, subpoenas, affidavits, contracts, and briefs for case preparation, and proofread documents when requested
- Be willing to take on any other necessary administrative tasks to help the firm run smoothly
- Manage office correspondence and administrative tasks such as answering phone calls, communicating with opposing attorney offices, taking dictation, responding to emails, and reminding the team of upcoming deadlines
- Make travel arrangements, schedule meetings and appointments for the team, such as depositions, and coordinate with outside vendors for events
- Serve as the first administrative touchpoint after a case is signed, setting the tone for a welcoming and professional client experience
- Facilitate the investigation of claims that were signed up without total clarity on the viability of the case
- Gather, verify, and enter all relevant case information and documentation into the Filevine case management system
- Open and organize digital case files according to firm standards to ensure a smooth handoff to the assigned Case Manager
- Order crash reports and incident documentation where applicable
- Confirm intake information for accuracy and completeness, identifying any gaps that require follow-up
- Maintain real-time communication with the Case Manager and Presuit Attorneys regarding any issues or red flags
- Ensure internal deadlines and case opening benchmarks are met promptly
- Communicate with clients to gather any missing documents or clarify case details—always with empathy and professionalism
- Coordinate with internal departments (intake and case management) to streamline case launch and eliminate delays
- Look for opportunities to improve the case opening process and contribute to a culture of excellence
- Be a culture carrier—upholding Fasig Brooks’ reputation for empathy, integrity, and fierce advocacy
Qualifications :
Qualifications and skills :
REQUIRED : 1–3 years of experience in personal injury lawDeep respect for detail, accuracy, and process—someone who finds satisfaction in getting it exactly rightExcellent communication and customer service skills; confident speaking with clients and teammates alikeProficiency with case management software (experience with Filevine is a plus)Ability to stay organized in a fast-paced environment and meet tight deadlinesFriendly, empathetic, and professional demeanor—able to reassure clients and inspire confidenceTech-savvy and adaptable, with the ability to follow standard operating procedures and suggest improvements when neededBilingual (especially Spanish) is a plus, but not requiredAbout Company
At Fasig Brooks, we stand apart because we fight for the injured with unmatched dedication and heart.
Our team is impactful in both the courtroom and clients' lives, honorable in our practice, and deeply compassionate. We believe clear, consistent communication with clients is just as important as fierce advocacy, and our reputation as highly successful trial lawyers means insurance companies and defense lawyers know we won’t back down from obtaining the best possible result for our injured clients in their journey to come back stronger.