Talent.com
Fraud Operations Analyst
Fraud Operations AnalystSezzle • Reno, NV, US
No longer accepting applications
Fraud Operations Analyst

Fraud Operations Analyst

Sezzle • Reno, NV, US
11 days ago
Job type
  • Full-time
Job description

Fraud Operations Analyst

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We're not just transforming payments; we're redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we're building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you're excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

We are seeking a talented and motivated Fraud Operations Analyst who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement.

As part of optimizing the online shopping experience, Sezzle constantly monitors users and transactions for abusive or fraudulent behavior. Our Fraud Operations team reviews suspicious activity flagged by Sezzle's fraud detection system or escalated from Customer Support agents. Fraud Operations Analysts will block users deemed fraudulent or risky, and clear false positive flags from our automated systems and support agents. We monitor for new trends in fraudulent behavior and continuously evolve our policies and procedures to stay one step ahead. We are looking for a teammate who can work one of the shifts listed below full-time :

  • Sunday - Thursday between 8 : 00 am - 4 : 30 pm (Turkish time) / 12 : 00 am - 8 : 30 am - Central Time.
  • Tuesday - Saturday between 8 : 00 am - 4 : 30 pm (Turkish time) / 12 : 00 am - 8 : 30 am - Central Time.

This will be a non-exempt / hourly position.

The compensation for this position is $1500 - $1800 USD / GROSS per month.

What You'll Do :

  • Monitor real-time transactions and other customer behaviors flagged for fraud and abuse for manual review.
  • Investigate individual transactions using internal policies and review methodologies to determine if the transactions are fraudulent or not.
  • Understand our systems and tools; investigate account patterns through data analysis.
  • Research fraud and user behavior to contribute to machine learning models, rules and other detection systems.
  • Collaborate with analysts, operations specialists, data scientists and engineering to improve our fraud prevention mechanisms, processes and tools.
  • Learn and maintain strong domain knowledge of the world of fraud including prevention techniques and technologies.
  • Maintain or exceed established service level agreements (SLAs) for timely resolution of queued cases to minimize potential losses.
  • Handle escalations from internal and external stakeholders in a professional and efficient manner.
  • What We Look For :

  • Bachelor's degree from an accredited institution
  • Minimum 1 year of experience in investigating and resolving fraud incidents
  • Experienced in analyzing data and comfortable making impactful decisions in a fast-paced and sometimes ambiguous environment
  • Attention to detail and ability to multitask
  • Excellent problem-solving and analytical skills
  • Strong business judgment and communication skills
  • Ability to self-start and work with minimal supervision after training
  • Able to work through holidays
  • Minimum GPA of 3.5 out of 4.0
  • Preferred Qualifications :

  • Work experience in fintech, payments, lending, banking, or financial institutions is a plus
  • Degree in statistics, math, finance, economics, or related quantitative discipline; graduate degree a plus
  • Experience in using database query language (e.g. SQL, etc), and data processing and analytics tools such as Python / R / SAS is a plus
  • Ideal candidate will be available to start within two weeks following an offer
  • About You :

  • You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
  • You're not bound by convention - your successand much of the funlies in developing new ways to do things
  • You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
  • You earn trust - you listen attentively, speak candidly, and treat others respectfully.
  • You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
  • You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.
  • What Makes Working at Sezzle Awesome :

    At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.

    Create a job alert for this search

    Fraud Analyst • Reno, NV, US

    Related jobs
    Branch Relationship Banker (Fernley, NV)

    Branch Relationship Banker (Fernley, NV)

    BankTalent HQ • Fernley, NV, United States
    Full-time
    Nevada State Bank, a division of Zions Bancorporation, N.As a full-service bank, we offer a complete range of consumer, private, and business banking services. Our colleagues regularly volunteer in ...Show more
    Last updated: 15 days ago • Promoted
    Shift Lead

    Shift Lead

    Diversified Restaurant Group, LLC • Dayton, NV, US
    Part-time
    Quick Apply
    The starting pay for this position is between $15-$16.DRG Cares Grant Program - Grants to assist employees with life challenges and financial assistance. DRG Savings Marketplace- Exclusive access to...Show more
    Last updated: 30+ days ago
    Reserve Anesthesiologist

    Reserve Anesthesiologist

    United States Army • Fernley, Nevada, United States
    Permanent
    Army Anesthesiologists are critical to the preoperative care of Soldiers and their families; before, during and after surgery. If you are a professional in the anesthesiology field and want to combi...Show more
    Last updated: 30+ days ago • Promoted
    Become a Surrogate – Give the Miracle of Life & Earn Up to $115,000 from Home!

    Become a Surrogate – Give the Miracle of Life & Earn Up to $115,000 from Home!

    Giving Tree Surrogacy • Silver Springs, NV, US
    Full-time +1
    We are looking for a passionate individual with a sense of responsibility and willingness to help create families to join us as a surrogate. In this role, you will be instrumental in supporting indi...Show more
    Last updated: 12 days ago • Promoted
    Become a Surrogate : Give the Gift of Life & Earn Up to $115,000 from Home!

    Become a Surrogate : Give the Gift of Life & Earn Up to $115,000 from Home!

    Giving Tree Surrogacy • Silver Springs, NV, US
    Full-time +1
    We are looking for a passionate individual with a sense of responsibility and willingness to help create families to join us as a surrogate. In this role, you will be instrumental in supporting indi...Show more
    Last updated: 12 days ago • Promoted
    Online Survey Participant : Work Remote and Earn Up To $25 Per Survey

    Online Survey Participant : Work Remote and Earn Up To $25 Per Survey

    Earn Haus • Cold Springs, NV, US
    Remote
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show more
    Last updated: 3 days ago • Promoted
    Remote Job $790 / wk - Hiring Focus Group Panelists

    Remote Job $790 / wk - Hiring Focus Group Panelists

    Maxion • Cold Springs, NV, US
    Remote
    Full-time +2
    Want to make extra money on YOUR schedule? Join our exclusive list of research study participants and .Perfect for anyone seeking remote, part-time, or temporary work, these opportunities require ....Show more
    Last updated: 12 days ago • Promoted
    Become a Surrogate, give the miracle of life, and earn up to $115,000 from home!

    Become a Surrogate, give the miracle of life, and earn up to $115,000 from home!

    Giving Tree Surrogacy • Silver Springs, NV, US
    Full-time +1
    We are looking for a passionate individual with a sense of responsibility and willingness to help create families to join us as a surrogate. In this role, you will be instrumental in supporting indi...Show more
    Last updated: 12 days ago • Promoted
    Remote Research Participant - Data Collection and Analysis (Hiring Immediately)

    Remote Research Participant - Data Collection and Analysis (Hiring Immediately)

    Maxion Research • Doyle, California, US
    Remote
    Part-time
    Join Our Part-Time Research Studies Today!.Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research studies includi...Show more
    Last updated: 30+ days ago • Promoted
    Make Miracles Happen : Become a Surrogate & Earn Up to $115,000 from Home!

    Make Miracles Happen : Become a Surrogate & Earn Up to $115,000 from Home!

    Giving Tree Surrogacy • Silver Springs, NV, US
    Full-time +1
    We are looking for a passionate individual with a sense of responsibility and willingness to help create families to join us as a surrogate. In this role, you will be instrumental in supporting indi...Show more
    Last updated: 12 days ago • Promoted
    Earn Cash From Taking Surveys Online

    Earn Cash From Taking Surveys Online

    Earn Haus • Dayton, NV, US
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show more
    Last updated: 3 days ago • Promoted
    Mortgage Field Services Inspector

    Mortgage Field Services Inspector

    FAR Inspections • Virginia City, NV, US
    Full-time
    Quick Apply
    Apply HERE Only FAR Inspections is looking for highly motivated individuals to perform residential occupancy verifications on behalf of mortgage lenders. Independent contractors earn predictable ful...Show more
    Last updated: 30+ days ago
    Survey Taker : Earn up to $25 per survey (Remote)

    Survey Taker : Earn up to $25 per survey (Remote)

    Earn Haus • Cold Springs, NV, US
    Remote
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show more
    Last updated: 3 days ago • Promoted
    Earn Up to $115,000 from Home – Become a Surrogate Today!

    Earn Up to $115,000 from Home – Become a Surrogate Today!

    Giving Tree Surrogacy • Fernley, NV, US
    Full-time +1
    We are looking for a passionate individual with a sense of responsibility and willingness to help create families to join us as a surrogate. In this role, you will be instrumental in supporting indi...Show more
    Last updated: 12 days ago • Promoted
    Telemedicine Physician

    Telemedicine Physician

    QuickMD • Silver Springs, NV, US
    Full-time
    QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essential medical trea...Show more
    Last updated: 30+ days ago • Promoted
    Surrogates Needed! Earn up to $115,000 – Apply Today!

    Surrogates Needed! Earn up to $115,000 – Apply Today!

    Giving Tree Surrogacy • Fernley, NV, US
    Full-time +1
    We are looking for a passionate individual with a sense of responsibility and willingness to help create families to join us as a surrogate. In this role, you will be instrumental in supporting indi...Show more
    Last updated: 12 days ago • Promoted
    Complete Online Surveys For Cash (Up to $25 / per)

    Complete Online Surveys For Cash (Up to $25 / per)

    Earn Haus • Dayton, NV, US
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show more
    Last updated: 3 days ago • Promoted
    Quantitative Researcher

    Quantitative Researcher

    Aresfi • Incline Village, NV, United States
    Full-time
    Bachelor's degree (or higher) in Computer Science, Physics, Applied Sciences, Mathematics, and Engineering from a top university with a minimum GPA of 3. Experience with four (4) or more of the foll...Show more
    Last updated: 14 days ago • Promoted