Business Intelligence Analyst

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer professional services company consumer loan originator and servicer payments processor renewable energy solutions and K-12 and higher education expert. For over 40 years Nelnet has been serving its customers associates and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team youre part of a community invested in the success of each individual. That support comes through in our work as we are united by our mission of creating opportunities for people where they live learn and work.

The Business Intelligence Analyst reporting to the Director of Analytics supports Nelnet Financial Services by collecting analyzing and presenting data that drives business operations and decision-making. The ideal candidate combines strong technical and analytical skills and is driven to increase efficiency and clarity through automation and utilizing all available tools. This position will work closely with the Senior Business Intelligence Analyst to maintain and enhance existing dashboards and reports while also offering an opportunity to work across teams influence strategic initiatives and develop innovative reporting solutions.

KEY RESPONSIBILITIES:

Develop and Maintain Reports: Create maintain and enhance reports and dashboards using advanced reporting tools and technologies.

Collaboration: Work closely with members of Nelnet Financial Services Nelnet Bank and other departments to gather requirements understand business needs and deliver effective reporting solutions.

Automation: Implement automation solutions to streamline reporting processes and improve efficiency.

Data Integrity: Ensure the accuracy and integrity of data by reconciling to alternate data sources when possible and assisting in efforts to clean up data when needed.

Technical Expertise: Utilize SQL Python Power BI Excel and other tools to extract manipulate and visualize data.

Continuous Improvement: Stay current with emerging tools and technologies especially in AI automation and data visualization to continuously improve reporting processes and analytical capabilities.

Maintenance and Enhancement: Work closely with and provide backup for the Senior Business Intelligence Analyst to maintain enhance and expand existing dashboards and reports in response to evolving business needs.

Data Analysis: Perform detailed data analysis to identify trends patterns and insights that support strategic decision-making.

Forecasting: Utilize historical data both internally generated and from industry peers to derive future performance assumptions.

Salary range for this role is: $70000-$90000

EDUCATION:
Bachelors degree in statistics mathematics information management business administration accounting finance economics or related field is preferred but applicable experience will also be considered.

REQUIRED SKILLS AND EXPERIENCE:

2-4 years of experience in business intelligence financial reporting data analysis or a related role within the financial services industry.

Demonstrated ability to approach ambiguous problems with curiosity and structured thinking using AI and automation tools as accelerators while applying sound judgment to validate outputs.

Experience working with SQL Python Power BI Excel and other data analysis and visualization tools.

Excellent communication skills both written and verbal to effectively explain complex concepts.

Capability to work independently or collaborate effectively as part of a group.

Ability to take ownership of recurring issues investigating root causes improving data quality and proposing sustainable solutions rather than workarounds.

HELPFUL SKILLS AND EXPERIENCE

Experience with consumer or private student loan portfolios.

Advanced Excel proficiency including complex functions and VBA.

Experience with financial analytics tools such as DV01 or Intex.

Our benefits package includes medical dental vision HSA and FSA generous earned time off 401K/student loan repayment life insurance & AD&D insurance employee assistance program employee stock purchase program tuition reimbursement performance-based incentive pay short- and long-term disability and a robust wellness program. Click here to learn more about our benefits: LINK.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race color religion/creed national origin gender sex marital status age disability use of a guide dog or service animal sexual orientation military/veteran status or any other status protected by federal state or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or.

Nelnet is a Drug Free and Tobacco Free Workplace.