Credit and Collections Supervisor

Job Posting

Job Requirements : Duties & Responsibilities :

Oversee and direct the daily activities of a team of regional credit analysts, providing guidance, training, and performance evaluations. Manage the credit granting process, including assessing the creditworthiness of new and existing customers (dealers, rental companies) by analyzing financial statements, credit reports, and trade references. Establish, update, and manage credit limitations and payment terms for all customer accounts in compliance with departmental guidelines and corporate credit policies. Collaborate with the Accounts Receivable team to monitor aging reports and implement strategies to reduce days sales outstanding (DSO) and minimize bad debt. Act as a primary point of contact for external customers and internal teams, resolving credit-related issues, and negotiating payment plans for delinquent accounts. Review, maintain, and update credit files to ensure all documentation is accurate, current, and complete. Ensure that all credit operations comply with applicable federal, state, local laws and regulations and insurance policy requirements. Assist in the development and implementation of new credit policies, procedures, and systems to improve efficiency and reduce risk. Prepare and present reports on credit risk, outstanding accounts, and key performance indicators to management.

Other Experience and Qualifications :

Experience : A minimum of 5 years of experience in credit management, with at least 2 years in a supervisory or leadership role. Proven experience in a high-volume, business-to-business (B2B) credit environment, preferably within the manufacturing or equipment financing industry. Demonstrated expertise in financial statement analysis and risk assessment.

Expertise : Strong analytical and problem-solving skills with a high attention to detail. Excellent leadership and team management abilities, including coaching, mentoring, and performance evaluation. Exceptional communication and interpersonal skills to effectively negotiate with external customers and collaborate with internal departments. Proficiency in Microsoft Office Suite, particularly Excel, and experience with accounting or ERP software (e.g., IFS). Sound decision-making skills and the ability to work effectively under pressure.