Vice President of Medical Affairs

About us

LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns.

To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care.

About the role

The Vice President (VP) of Medical Affairs will be a pivotal leader in ensuring the delivery of exceptional patient care and clinical integrity across all telehealth operations. This role will be responsible for overseeing quality initiatives, conducting rigorous chart audits, leading the development of clinical protocols and guidelines, and driving comprehensive provider education and expectation monitoring programs. The VP of Medical Affairs will collaborate closely with cross-functional teams to uphold our commitment to excellence in a dynamic and rapidly evolving telehealth environment.

Responsibilities

Quality Oversight :

• Develop, implement, and monitor a robust quality management system to ensure adherence to clinical best practices, regulatory requirements, and internal standards
• Establish key performance indicators (KPIs) and metrics to track and evaluate the effectiveness of quality initiatives
• Lead continuous quality improvement efforts, identifying areas for enhancement and implementing corrective actions
• Collaborate with legal and compliance teams to ensure all medical practices align with relevant healthcare regulations and laws

Chart Audits :

Clinical Protocol and Guideline Development :

Provider Education and Expectation Monitoring :

Cross-functional Collaboration :

Reporting Relationship :

Requirements

Basic Qualifications :

Preferred Qualifications :

Benefits